Resolution Issues

[Xynie]

Hi everyone! New Optishot owner, working on a garage setup... having issues with resolution. Running the app at 1920x1080 on my laptop (native) at 100% scaling the sim looks fine. When I have it on the TV I can only see part of the screen, like the sim is running at a really low resolution. I've tried changing DPI settings on the app, forcing resolution under settings in the software to 1920x1080, nothing seems to work. It's a 4k TV, so it should handle any resolution thrown at it. When I got to windowed mode the resolution is fine, but I have a banner at the top that cuts of distance and such. So it is something about what resolution the app is running in fullscreen mode - which is set to use desktop configuration. Pic attached when full screen.

Any ideas? Thanks!

[JayJo13]

This happened to me. The only that fixed the issue for me was to uncheck the option "Run in Fullscreen Mode" in the graphics options. It's still not a perfect solution as it cuts off part of the top but it was the only thing that worked for me.

[Xynie]

Yeah - that works, but it's not ideal - just frustrating. Found another thread where I tried to force the config by changing C:\ Program Data (x86)\Optishot Golf\Optishot2\app.cfg to:

WinWidth 1920
WinHeight 1080
AspectWidth 16
AspectHeight 9

to match my laptop display configuration and it still forces it back to a resolution to large.

Ugh...

[Xynie]

Solved! Followed instructions for forcing legacy apps on Windows 10 to keep resolution.

If you are having the issue... Go to C:\ Program Data (x86)\Optishot Golf\Optishot2\ (whatever your folder is) and right click the application. Go to the compatibility tab.

- Click "Change high DPI settings"
- Check the "Use this setting to fix scaling problems for this program instead of the one in Settings" box
- Set use the display DPI settings when you sign in to Windows in the drop down
- Check the “Override high DPI scaling behavior” option
- Set Application in the drop down box

Restart the app... that worked for me. Don't know if you need the app.cfg changes to your resolution above too, but I have that as well.

https://www.windowscentral.com/how-change-high-dpi-settings-classic-apps-windows-10-april-2018-update

[JayJo13]

Awesome! Thanks, I'll try this. Fingers crossed!

[JayJo13]

Thank you so much for posting this! I spent hours trying to fix this and searched all over the place and the only thing I could find was Optishot's user guide. This worked perfectly! I had given up and just assumed it was never going to work unless I upgraded my laptop. Cheers!