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SkyTrak and TruGolf e6 Cloud

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  • SkyTrak and TruGolf e6 Cloud

    I've been using SkyTrak with TGC for the past year or so. When I learned about e6 Cloud and the "quick play" game modes they are releasing, I thought it sounded fun (and I wanted to kill zombies) so I purchased a standard annual e6 subscription and contacted TruGolf to get authorized for their free e6 cloud service through September.

    e6 cloud is releasing new courses and quick-play games each month, and though I've been authorized by TruGolf customer service to receive these updates, only the quick-play modes are available. Any new courses they've released on e6 cloud are not available in my installation (I can only select from the original courses in the standard coursepack).

    After some time on the phone with TruGolf Customer Support, I was told that when you purchase e6 through SkyTrak, there is an additional layer of authorization, and all courses are pre-authorized by default (then you have to purchase new coursepacks and have them authorized by TruGolf). However, it seems like the e6 cloud courses being released were not pre-authorized by SkyTrak like the ones in the modular coursepacks, which is apparently why I'm not seeing them in the software.

    Has anyone managed to get e6 cloud content working with SkyTrak? How can I get access to the new courses as they are released?

    Thanks!

  • #16
    I will update you with any further progress with TruGolf, but for now it looks like the cloud courses will NOT be enabled for SkyTrak during this free trial period (through October).

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    • SkyTrak_Seth
      SkyTrak_Seth commented
      Editing a comment
      This is confirmed. Only Quickplay games for now.

    • jake
      jake commented
      Editing a comment
      Bummer - oh well, thanks for the confirmation.

  • #17
    what about when it is not Free? Meaning, if I purchase the cloud service in December as a skytrak user will I be able to play the cloud courses.

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    • SkyTrak_Seth
      SkyTrak_Seth commented
      Editing a comment
      Yes. Its just not setup for SkyTrak at the moment while they work on the full roll-out, and they don't have enough resources to allocate during the trial period. When it all goes live, everything will be available for SkyTrak.

  • #18
    Are you able to export data from the range when using E6? Thinking about purchasing after reading this thread but wondered if I would lose the ability to save my data after each session

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