SkyTrak connection dropped...cannot reconnect at all now

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  • Andre Liloc
    Junior Member
    • Jan 2017
    • 14

    #1

    SkyTrak connection dropped...cannot reconnect at all now

    So my SkyTrak was having the dropping connection issue finally this past week, but it wasn't too bad. Today I went to try and play and it dropped immediately. I tried to reset the skytrak like many have suggested as well as SkyTrak_Seth, and try to start all over. I was able to connect via direct mode, but then network mode wouldn't connect to my wifi. I just installed a new router, so I played around with those settings, the router shares 2.4Ghz and 5.0 Ghz settings, so I tried to separate them so that the SSID was different between the 2 and chose the 2.4 Ghz setting.

    I've tried to hard reset again, but cannot get the Yellow/Yellow/Yellow lights that has been mentioned that should happen when it hard resets, but the lights all turn off, if I hold for like 30 secs, is that normal? Anyway, I'm going to charge my skytrak to make sure that isn't the issue and then I'll give it a go again shortly, but wanted to see if anyone else has had the same experience that i've had and if they were successful in any way to get it to work.

    I have the most up to date software release and I'm connecting network on my iPad pro. Any help would be amazing! Thanks in advance guys.

    Andre
  • Andre Liloc
    Junior Member
    • Jan 2017
    • 14

    #2
    For anyone interested, I figured out my issue. It was strictly with my new router. It required me to change the SSID and separating out the 2.4 Ghz and 5.0 Ghz band. Once that was done, I was able to reset and see the skytrak wifi. The skytrak did not pick up my in home wifi when I did a scan, but I just added my in home wifi network info manually and it worked seamlessly from there. I didn't have any network drop during the next 3 hours I played. Anyway, good luck to anyone else who is still having issues.

    thanks.

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    • SkyTrak_Seth
      Manufacturer
      • Nov 2014
      • 1603

      #3
      Crazy...there is a problem if your unit will not hard-reset (go all 3 yellows) but it sounds like you got that to work eventually? Glad you were able to sort out the network issue!

      Comment

      • Phish828
        Member
        • Jan 2018
        • 40

        #4
        What are the steps if you are playing TGC 2019 then all of a sudden skytrak loses connection on GIG internet

        Comment

        • GungHoGolf
          Extreme Member
          • Oct 2015
          • 921

          #5
          Originally posted by Phish828 View Post
          What are the steps if you are playing TGC 2019 then all of a sudden skytrak loses connection on GIG internet
          Open TGC Interface from the system tray and reconnect.
          - Ron at GunghoGolf.com - we specialize in TrackMan, FlightScope, Foresight, Uneekor, SkyTrak, Garmin, Bushnell, TGC, and E6 Connect. 512-861-4151 or email hello AT gunghogolf.com.

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