SkyTrak v2.6.2 for iPad - Issues, My Workaround, and Questions

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  • markisist
    Junior Member
    • Feb 2017
    • 1
    #16
    I'm having the same experiences with the app crashing after a while and requiring a delete and reinstall before it will work again. In my case I also have plenty of memory and storage available on the iPad and am running the latest version of iOS and the app.

    It seemed to be far worse when I connect over wifi and log into 360 online. If I direct connect and don't login I think it works for longer periods but still will eventually crash requiring a delete/reinstall again.

      Comment

      • pinhigh
        Junior Member
        • Oct 2016
        • 3
        #17
        I'm experiencing this as well. Had a three hour session a few days ago and the app (v2.6.3) crashed twice after an hour or so. Haven't had to re-install though.

          Comment

          • David Shen
            Senior Member
            • May 2017
            • 155
            #18
            I have the same crash problem after I updated to 2.6.2. I have reinstalled three times or more so far. My iPad is iPad Air, latest iOS. After I took almost 250+ shots, then the App suddently crash, the App disappeared, only shows iPad desktop. Then I start SkyTrak App again, it can connect to the device correctly, I go to practice mode, and take a shot, it seems wait a while, maybe the device is sending data to iPad, then App crash. Then the app always crash after every shot. Only reinstall it to let it work again for another 250+ shots.
            Toronto Courses I published in TGC 2019 & PGA 2K21:
            DiamondBack GC
            St. Andrews Valley GC
            Cardinal West Wing Lidar
            Cardinal East Wing Lidar
            King's Riding GC Lidar
            King Valley GC Lidar
            Bond Head South Lidar
            Bond Head North Li V2
            RedCrest Lidar
            Cherry Downs GC Lidar V1
            Copper Creek GC Lidar V2
            Eagle Nest GC Lidar V1
            Glen Abbey Lidar V1
            Lionhead Legends Lidar V1
            Angus Glen South GC Lidar V1
            Angus Glen North GC Lidar V1
            Upper Unionville GC Lidar V3
            Upland GC Lidar V2
            Richmond Hill GC Lidar V2

              Comment

              • David Shen
                Senior Member
                • May 2017
                • 155
                #19
                Log file already sent.
                Toronto Courses I published in TGC 2019 & PGA 2K21:
                DiamondBack GC
                St. Andrews Valley GC
                Cardinal West Wing Lidar
                Cardinal East Wing Lidar
                King's Riding GC Lidar
                King Valley GC Lidar
                Bond Head South Lidar
                Bond Head North Li V2
                RedCrest Lidar
                Cherry Downs GC Lidar V1
                Copper Creek GC Lidar V2
                Eagle Nest GC Lidar V1
                Glen Abbey Lidar V1
                Lionhead Legends Lidar V1
                Angus Glen South GC Lidar V1
                Angus Glen North GC Lidar V1
                Upper Unionville GC Lidar V3
                Upland GC Lidar V2
                Richmond Hill GC Lidar V2

                  Comment

                  • David Shen
                    Senior Member
                    • May 2017
                    • 155
                    #20
                    Originally posted by Ryan_luan@yahoo.com View Post
                    Crashed again tonight. Did not get a chance to send log report. Reinstalled and it is back to work. I will monitor this and hopefully provide more details if it happens again.
                    Since I reinstalled the APP on May 25 night, the App have run over 15 hours and have around 280 shots on my iPad Air. No crash so far. Today, I will let the App run for a few more hours and hit hundreds shots to test.
                    Toronto Courses I published in TGC 2019 & PGA 2K21:
                    DiamondBack GC
                    St. Andrews Valley GC
                    Cardinal West Wing Lidar
                    Cardinal East Wing Lidar
                    King's Riding GC Lidar
                    King Valley GC Lidar
                    Bond Head South Lidar
                    Bond Head North Li V2
                    RedCrest Lidar
                    Cherry Downs GC Lidar V1
                    Copper Creek GC Lidar V2
                    Eagle Nest GC Lidar V1
                    Glen Abbey Lidar V1
                    Lionhead Legends Lidar V1
                    Angus Glen South GC Lidar V1
                    Angus Glen North GC Lidar V1
                    Upper Unionville GC Lidar V3
                    Upland GC Lidar V2
                    Richmond Hill GC Lidar V2

                      Comment

                      • David Shen
                        Senior Member
                        • May 2017
                        • 155
                        #21
                        Unfortunately, the SkyTrak App 2.6.2 crash again this afternoon after 70+ shots. I took a video shows how it crashed. And now, it crashes again and again after every shot. I think I need to remove and reinstall it again for now.

                        P.S. I tried to clear App cache, but no help. It still crashes after every shot. (How to clear APP's cache: 1. Open the App you want, 2. Hold "POWER" button for few seconds until power screen appears, 3. Hold "HOME" button for few seconds until the APP closed)
                        SkyTrak App 2.6.2 crash - YouTube
                        https://www.youtube.com
                        SkyTrak App 2.6.2 keep crashing
                         
                        Last edited by David Shen; 05-29-2017, 02:57 PM.
                        Toronto Courses I published in TGC 2019 & PGA 2K21:
                        DiamondBack GC
                        St. Andrews Valley GC
                        Cardinal West Wing Lidar
                        Cardinal East Wing Lidar
                        King's Riding GC Lidar
                        King Valley GC Lidar
                        Bond Head South Lidar
                        Bond Head North Li V2
                        RedCrest Lidar
                        Cherry Downs GC Lidar V1
                        Copper Creek GC Lidar V2
                        Eagle Nest GC Lidar V1
                        Glen Abbey Lidar V1
                        Lionhead Legends Lidar V1
                        Angus Glen South GC Lidar V1
                        Angus Glen North GC Lidar V1
                        Upper Unionville GC Lidar V3
                        Upland GC Lidar V2
                        Richmond Hill GC Lidar V2

                          Comment

                          • doublebogey
                            #21.1
                            doublebogey commented
                            05-29-2017, 03:00 AM
                            Editing a comment
                            What kind of case is it you got there on your SkyTrak?
                            • David Shen
                              #21.2
                              David Shen commented
                              05-29-2017, 02:54 PM
                              Editing a comment
                              Hello DoubleBogey, It's a homemade case, the cost is about 3 dollars. Because the SkyTrak didn't sell their case in Canada two years ago, I have to make a case by myself. I made it with a piece of foam floor mat and paper glue.
                              • doublebogey
                                #21.3
                                doublebogey commented
                                06-02-2017, 02:13 PM
                                Editing a comment
                                Looks pretty good =)
                              • Ryan_luan@yahoo.com
                                Member
                                • May 2017
                                • 51
                                #22
                                My SkyTrak crashed twice yesterday. Again the only fix was reinstall. It's obvious an issue that more than one users are having.

                                  Comment

                                  • colinjm18
                                    Advanced Member
                                    • Dec 2015
                                    • 283
                                    #23
                                    Wasn't 2.6.3 released not to long ago to correct all these errors.

                                      Comment

                                      • David Shen
                                        Senior Member
                                        • May 2017
                                        • 155
                                        #24
                                        Need to remove & install again everyday.
                                        Toronto Courses I published in TGC 2019 & PGA 2K21:
                                        DiamondBack GC
                                        St. Andrews Valley GC
                                        Cardinal West Wing Lidar
                                        Cardinal East Wing Lidar
                                        King's Riding GC Lidar
                                        King Valley GC Lidar
                                        Bond Head South Lidar
                                        Bond Head North Li V2
                                        RedCrest Lidar
                                        Cherry Downs GC Lidar V1
                                        Copper Creek GC Lidar V2
                                        Eagle Nest GC Lidar V1
                                        Glen Abbey Lidar V1
                                        Lionhead Legends Lidar V1
                                        Angus Glen South GC Lidar V1
                                        Angus Glen North GC Lidar V1
                                        Upper Unionville GC Lidar V3
                                        Upland GC Lidar V2
                                        Richmond Hill GC Lidar V2

                                          Comment

                                          • SkyTrak_Seth
                                            Manufacturer
                                            • Nov 2014
                                            • 1603
                                            #25
                                            Guys, cannot thank you enough for your help on this issue. From the other thread dedicated to the crash issue, we were able to gather enough information to find the problem. We will be submitting to Apple again today or tomorrow. Will keep you informed.

                                              Comment

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