Need help troubleshooting

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  • teamacacia
    Member
    • Nov 2015
    • 74

    #1

    Need help troubleshooting

    I will try and keep the description brief, and note that ST Seth has been helping me along the way with a couple issues over the past few months. That said, I'd also like to ask some other opinions. I currently have my hitting mat and net in my garage and connect via direct mode or wifi to my 3 month old ipad pro. Now, my one remaining porblem is being able to connect into network mode in the garage. My house is pretty good size, but have a professional AV guy who has set up my whole system and . I have a main router downstairs in the central part of the house and a hard wired access point directly over the garage in my theatre room. I have had virtually zero issues in direct mode, just problems with network in the garage.
    AV guy came last week and we pulled almost 90 mbps on 3 bar signal in the garage (on the skytrak), while I am able to pull close to 200 mbps in the living room. I was able to connect into network mode right off the bat (in the garage) and proceeded to pull up WGT to play a couple test holes. In short, once in the WGT sim, I began to experience repeated mis/no reads and repeated instances of the WGT app saying that it was reconnecting to the skytrak device. It literally took close to 20 min to play 2 holes before deciding to shut it down.
    So, that brings me to the questions:
    1. Does this sound purely like spotty wifi? I am going to have an access point hardwired down in the garage in the next week or so, but I find it odd that the access point directly above me isn't providing enough signal strength.
    2. Could it be a skytrak device problem?
    3. Anything else I should check/troubleshoot?

    Currently running Apple router and access point. My neighbor is recommending this https://store.amplifi.com/products/amplifi-mesh-system as he said it has cured all of his wifi issues. Not sure if it will work with the skytrak or not.
  • YonexMan
    Senior Member
    • Aug 2015
    • 124

    #2
    Apple router.... IMHO says it all. Just my opinion and naturally others will disagree. But having worked in IT Support and Networking for the past 30 years, I have never had a lot of faith in Apple network gear. iPads, MacBooks, Iphones etc I am fine with them, nice devices and I use them. But for networking I stay away from Apple. Ok, business and Govt equipment is not the same as setting up a home system... As business is almost a case of no expense spared as any cost cutting usually leads to a weak link and problems which cause a loss in productivity with down time..

    Anyway, for home use I have a top line (as in no expense spared) system using Netgear routers. My house is has solid brick and concrete walls that are several feet thick, built and designed by an architect back in around the mid 1980's. My hitting bay setup is like yours, only it is in my back yard inside my workshop which is the size of a 6 car garage. It too is solid brick and concrete walls and separate from the house. I was prepared to install extra Access points if I needed but it wasn't necessary. I get full power coverage even in the garage. No problems with using my skytrak either by direct USB connection to my laptop or by wifi network mode.

    my guess is that your access points aren't as powerful as your installer thinks they are or you are getting some bad electrical interference from somewhere perhaps. Your installer should be able to use some software that produces a heat map signal strength picture for the repeater. I had to use this sort of software with Aruba access points when I had to use them (no choice) with a school wifi network installation. It let me see how far each AP could reach and the signal strength so that there was limited overlapping of the signal. Being that Aruba have the ability to boost and weaken signals of each point in the network. Btw, if your access points have antenna on them, play with the direction you aim them in. With some wifi routers, the direction of the antenna makes a big difference to signal strength and direction. With others it doesn't.

    The other thing to check is the IP address. I can't remember exactly but I think that the skytrak only wants to connect with a certain IP address. So check for conflicts on your network. Also if the signal is weak in your garage and drops out, maybe even check to see if you can detect any other wifi networks around that are nit your network. As the skytrak might be detecting a stronger signal from another network, so that if it drops off your network , it might then try to connect to a conflicting network because of a higher signal strength. But that is just a guess there...

    good luck with fixing the problem.

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    • teamacacia
      teamacacia commented
      Editing a comment
      Thanks for the info Yonex. Admittedly, I am pretty clueless about the home wifi stuff. My old house was tiny and one simple router took care of everything. New place is literally almost 4x bigger (got space to build full-on sim room one day 👍🏻👍🏻👍🏻👍🏻👍🏻) and has been exceptionally problematic. AV guy says he has a commercial system that he can install, but he's trying to work it out so we don't have to spend the money for it. At this point, I'm about to throw in the towel and do it just to make it work.
  • BWJones
    Senior Member
    • Feb 2017
    • 243

    #3
    I am runnng my skytrak over a Eero wireless network and have a maybe a missed read once or twice a week. Eero is expensive, but well worth it considering the performance. I have one for f my Eero devices in my simulator area.

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