3 days in and have some issues

[Mhoover]

i just bout a certified pre owned ST. Hooked it up Friday and hit some balls. All seemed fine until the next day. Distances seemed fine, and after a few sessions I even started really flushing my irons adding distance. The problem was my shots were going 20 to 30 yards straight left. I pull one once in a while( usually before I’m warmed up) but no way 100 shots! I even tried aiming dead right, and tried to hit a big cut and still went left. Tried alignment mode, used rods etc. still no luck. Then a few times the ST wouldn’t go into alignment mode even though it said it was.... weird. Then today after about 35 minutes of use the top light started going red every few seconds. The unit was under 50% charged so I figured I would charge it a while. Charged to 75% and tried again. Everything still going dead left, but worked ok for another 35 minutes before top ready light started the off and on thing again. I have the FMJ case, unit dead level and level with mat. Mat is a CCE. Does this sound like a bad unit? If so I want to send it back while under warranty.

Thanks

[Clevited]

That does sound very strange. If you are brave enough, try taking it out of the FMJ case and see if it still happens. Otherwise, try and get a hold of SkyTrak_Seth to see if he thinks the unit behavior is bugs with current software or the unit itself.

I would also suggest trying two other things. Try hitting ball off of a tee if you haven't already and see if it still goes left, try hitting outdoors if that is possible and see if still going left. Indoor swing can cause some very strange things.

[JWK]

Are you connecting directly to the USB port?

I would try it without the FMJ

[NVONEPUTT]

Did the SkyTrak update to the new version?

[Mhoover]

I’m connected direct through ST WiFi on I phone 7 plus. I just it hooked up Friday and downloaded v 3.0

[shimonko]

Agree with Clevited - off a tee to ensure the mat isn't catching the hosel and turning the club over.

I still pull shots indoors - a combination of being too scared to commit (low ceilings) and also dragging the club away from the SkyTrak instead of pathing out towards it.

If your hitting position is not in the center of the screen, also use the camera offset in the software to adjust so you're hitting straight with respect to the SkyTrak rather than subconsciously dragging the ball back to the flag.

[SkyTrak_Seth]

Sorry to hear you are having issues. We just display in the app what we get from the unit, so software shouldn't have anything to do with bad side angle readings. I would have someone stand behind you and verify that you are in fact hitting parallel to the unit - if you are and the app is showing incorrect pull readings, then it does sound like a hardware problem. I would contact support and let them know that I said that it's probably a bad unit.

Top light going red sounds like something is 'false triggering' the unit. Maybe your hosel? Something reflective on your shoes? Something reflective in the background?

Finally, is this the SkyTrak FMJ case or the aftermarket one? I'd be curious if either of the above issues are present without the case on.

[Mhoover]

My hitting bay is an alcove in my garage which is about 9.5 feet wide. I put an alignment rod on the FMJ as well as my toe line and also measured from the wall to the ST to the Matt to ensure alignment. I even lined up way right and hit a few and it wasn’t as far left but should have been way right.

the FMJ was bought through ST at the time of purchase.

the top light only starts blinking after 30 to 40 minutes of continuous use, and when it does it, it will sit there and blink even when I’m not near it addressing the ball, which concerns me most. I’ll try some of the suggestions tonight, but for a device that’s supposed to be so portable, I would think it would be less sensitive.

[wbond]

You say you are hitting in an area that is 9.5'W, if that is the case, then you must be hitting off center, is that correct? If so, have you used the offset feature so you are still hitting straight? If not, you may be subconsciously pulling the ball back to the middle of the screen. I had a similar narrow setup with my original sim and found myself doing this a lot.

[Mhoover]

Yes, im just hitting into a net in front of me towards the right side. I do not have sim or projector. I hook my iPhone into a tv on the wall behind the st. I basically just use the driving range basic package. I’m just looking to work on my ball striking consistancy. I see no offset feature on the basic skytrak software.

[Jtangm04]

Wait there is an offset for Tcg? I year into playing and I never knew about this?

[ProTee United]

Surprise!

[Mhoover]

Ok, got home and hit a few shots, still going left but a few were dead strait only when side spin just said center. I made a conscious effort to finish the swing swinging to right field. I was definitely hitting the right side of the net. Seemed to me I was imparting draw spi which I would think should show starting right and drawing into center or left slightly. The trajectory looks like a dead pull. I hit some from a tee and no change. Even picked it clean off the tee. I have three screen captures. The first with case on, the last with case off. First two are a pitching wedge, last one is a 9 iron. When I first hooked it up the top light was blinking off and on, I lowered the ST 1/2” and that stopped. Opinions?

[Clevited]

Ok, based on those pictures, it doesn't look like a case issue. Without watching your swing, it looks to me like you just have a case of the pulls but its possible it could be the unit. One more thing to try is to run a line of masking tape or something down your target line to your net. I sometimes have a hard time knowing for sure if I am hitting right or left side of my target line from my perspective. If you do that, and you still see ball hitting right side of target, but the Skytrak continues to show a pull and the Skytrak unit is very closely aligned with your target line (I would use the alignment stick on the FMJ since it looks like the case is ruled out as being the cluprit, just make sure the Skytrak is itself, installed into the FMJ perfectly aligned to the case itself), then it seems to me to be a hardware issue and I would contact Skytrak.

I also noticed your spin is EXTREMELY low for the clubs you were hitting. That seems suspect as well. I don't know your skill level or swing type, but it could be that those are misreads or you tend to flip the club, and those are very high launching, low spin shots, or your golf ball and or club have some residue/dirt or something on them that keep you from getting good spin numbers. Just something to also check into.

[teamacacia]

I agree with Clevited regarding the alignment hitting into a net. I only have a hitting net at the moment and have to be very careful to check my alignment in order to not get offline shots. I’ve actually gotten pretty good hitting into the net, and it all melted down on me at the course the other day when I had my first outdoor round in months.

The backspin IS suspiciously low.

[Clevited]

I forgot to say that it would be helpful to see your spin axis rather than your side spin. I suspect you have a very minor amount of axis tilt and therefore no appreciable draw, so I think Skytrak is rendering correctly. Either its internally out of alignment, its somehow out of alignment in your hitting bay relative to your aiming point, or you are just currently hitting pulls. I think your next step, is to take it to a driving range (if possible) and hit there. Its usually quite rare for it to be a hardware issue (the blinking light concerns me more, but that could be a problem with your network?) according to these forums, it is almost always a user struggling to swing the same indoors. Regardless of skill level, it changes your swing and speed. Just takes a while to get used to, and by a while I mean weeks or months for many.

[wbond]

Backspin is really low, that is definitely suspect. I would take the case off and then align just the ST to your target line and see what results you get. You need to start eliminating things to narrow down the issue. Also put an alignment stick down your target line right in front of the screen to confirm impact location relative to target line.

[Mhoover]

I appreciate all the feedback. I stopped by Dick’s today to buy some new pro v’s. The balls I was using on the ST were not new and not that high of quality, so I want to give the ST good quality new balls to read. While there, I hit some 52 wedge shots and some 7 irons on their launch monitor. No pull shots whatsoever. All shots were slightly left or right of target and very normal spin rates. I’ve used alignment sticks in the FMJ and toe line on mat, put tape on floor and measured from the wall to make sure everything is aligned together already. I’ll try the new balls tonight and report the results.

I dont expect the ST to perform like a 20k monitor, but I want it to be reasonably accurate so I can improve my game over the winter. I suspect the ST is internally misaligned. I’ll try to take the ST outside and compare the ball flight as soon as I can, possibly Friday.