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Connection Issues as of New Year -- Please Help!

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  • Connection Issues as of New Year -- Please Help!

    I have been running skytrak with TGC 2019 for over a year with no issues at all. I use a 300 mps internet in network mode in order to run the TGC 2019 game. For some reason, last night at the strike of 9:00 pm PST, the machine could not maintain a connection. When it did for a short while, i was experiencing 20-30 second delays in the shot recording. I tried to play on it again today and was experiencing the same issue. I tried a hard reset and re connect of the skytrak machine with no change.

    Skytrak works perfectly in USB mode with no delays.
    My internet connection is strong and no issues anywhere else in the house so i know its not the strength of the signal.
    The skytrak software and TGC program have the same issues so i know its nothing to do with TGC 2019.
    Skytrak software is 3.3.2 and firmware 1.55 which appears to be the most recent.
    Skytrak program connects in and out of network mode rapidly. Makes a very quick connection but cannot maintain.
    When shots do record after 20-30 second delay, the shot info is accurate.

    I am wondering if there was some sort of internet setting or something that went into effect as of 12:00 eastern time 1/1/2020 that changed something in the system as it was strangely aligned with this time. I am guessing that i will not be the only person that is going to experience this unless it really is a fluke and isolated to me.

    Any help would be greatly appreciated!!
    Last edited by arronpercoco; 01-02-2020, 07:07 AM.

  • #2
    Have you tried USB mode?
    - Ron at GunghoGolf.com - we specialize in TrackMan, FlightScope, Foresight, Uneekor, SkyTrak, Garmin, Bushnell, TGC, and E6 Connect. 512-861-4151 or email hello AT gunghogolf.com.

    Comment


    • #3
      Originally posted by GungHoGolf View Post
      Have you tried USB mode?
      Sorry that i left that out. I updated post to include that the machine works perfectly in USB mode with no shot delays. This is great for sky trak program use but i need network mode to play TGC 2019.

      Comment


      • Bender96
        Bender96 commented
        Editing a comment
        Why do you need network mode to play TGC2019?

      • GungHoGolf
        GungHoGolf commented
        Editing a comment
        No you don’t. I use USB mode exclusively for SkyTrak and TGC. PC can connect to wifi for internet, SkyTrak can connect via USB.

      • arronpercoco
        arronpercoco commented
        Editing a comment
        hmm... i am not sure why i was under that assumption. This does not solve my mystery of connectivity issues but will provide a way for me to play while i figure it out. Thank you for the info!
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