My 14 month old skytrak stopped recording right handed shots this weekend, fortunately the forum members have posted useful info for troubleshooting and repairs.
I tried chatting with skytrak on Saturday but the only response I got were the basic questions about ball placement, lighting, etc.
I ended up opening up the unit and swapping the left and right IR curtain emitters. It's not difficult but getting the unit apart took some prying that left marks on the plastic seam. I assume skytrak has some specialized tools/knowledge knowing where the clips are at. I removed 8 screws to separate the front panel from the main board and from there it is pretty easy to swap the IR devices. It went back together no problem and I resumed indoor golf.
I called skytrak this morning, asked if they would just sell me the IR emitters, didn't really expect that they would and they won't. At some point I'll have to send it in, but now is not a good time. I'm trying out new drivers and I also have a couple of local D3 university golfers practicing using my setup.
I'm making this additional observation public, my perception is that newer units are having a higher than normal rate of failure on this component. I won't know the cost until I send it in, but now is not the time to be without launch monitor.
Something to think about if anyone is considering buying used ( or new) skytrak. If there are enough failures that people are posting DIY solutions then I believe skytrak has a reliability problem.
BTW no markings on the IR components, brass component housed in a plastic mount. I did a little looking online, but didn't see anything similar, might be proprietary design. I'll keep looking.
I tried chatting with skytrak on Saturday but the only response I got were the basic questions about ball placement, lighting, etc.
I ended up opening up the unit and swapping the left and right IR curtain emitters. It's not difficult but getting the unit apart took some prying that left marks on the plastic seam. I assume skytrak has some specialized tools/knowledge knowing where the clips are at. I removed 8 screws to separate the front panel from the main board and from there it is pretty easy to swap the IR devices. It went back together no problem and I resumed indoor golf.
I called skytrak this morning, asked if they would just sell me the IR emitters, didn't really expect that they would and they won't. At some point I'll have to send it in, but now is not a good time. I'm trying out new drivers and I also have a couple of local D3 university golfers practicing using my setup.
I'm making this additional observation public, my perception is that newer units are having a higher than normal rate of failure on this component. I won't know the cost until I send it in, but now is not the time to be without launch monitor.
Something to think about if anyone is considering buying used ( or new) skytrak. If there are enough failures that people are posting DIY solutions then I believe skytrak has a reliability problem.
BTW no markings on the IR components, brass component housed in a plastic mount. I did a little looking online, but didn't see anything similar, might be proprietary design. I'll keep looking.
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