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Weird Skytrak software issue
The Story
I received my Skytrak a week ago and everything worked fine. This week after their maintenance(unsure if related) the software started having issues. During this time I also updated my graphics card driver, so I thought that could be the issue but I rolled it back to no avail. I contacted support and they were not very helpful. They said network issue, it isn't as it happens in USB mode too. They said try another device, I can't this is a 1300$ PC and it feeds directly to my projector. Then they said they cannot help. I tried install of the 32 bit as well, which is dumb because I'm on a 64 bit system.
The Symptoms
The software boots up fine. It connects to the skytrak and verifies the license. The problem starts when I click on History(complete lock up), Practice, Challenge, Game Improvement(loads the page but very slow and unresponsive on certain parts, will not register shot with top red light for infinity after hit).
The weird thing is I can play skytrak TGC just fine. I played 72 holes on that yesterday without a single issue. Its just their main software doesn't work.
Can anyone help? I dont want to spend 2k on a device to get told from their support, "Sorry hook it up to another device".
I received my Skytrak a week ago and everything worked fine. This week after their maintenance(unsure if related) the software started having issues. During this time I also updated my graphics card driver, so I thought that could be the issue but I rolled it back to no avail. I contacted support and they were not very helpful. They said network issue, it isn't as it happens in USB mode too. They said try another device, I can't this is a 1300$ PC and it feeds directly to my projector. Then they said they cannot help. I tried install of the 32 bit as well, which is dumb because I'm on a 64 bit system.
The Symptoms
The software boots up fine. It connects to the skytrak and verifies the license. The problem starts when I click on History(complete lock up), Practice, Challenge, Game Improvement(loads the page but very slow and unresponsive on certain parts, will not register shot with top red light for infinity after hit).
The weird thing is I can play skytrak TGC just fine. I played 72 holes on that yesterday without a single issue. Its just their main software doesn't work.
Can anyone help? I dont want to spend 2k on a device to get told from their support, "Sorry hook it up to another device".
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