SkyTrak is stuck in "Discovering" and I've tried everything?

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  • BigMac
    Junior Member
    • Sep 2020
    • 15

    #16
    Morini, that was it!!!! Thank you so much for persevering with me and for the suggestion.

    So I had McAfee anti virus software installed. Previously as part of my troubleshooting I did turn off all the McAfee protection options, the firewall etc. And it did not solve the issue.

    But as you said, even with everything "McAfee" shut-off something was obviously running in the background.

    So tonight as you suggested as a test I uninstalled all the McAfee anti-virus software and my SkyTrak connected in Direct / Network first time....

    Thanks for your help. Hopefully this topic helps someone if they ever have the same issue.

    Comment

    • CJ1933
      Junior Member
      • Apr 2020
      • 1

      #17
      I had this same issue. The solution was uninstalling VPN software that I forgot I had. I reviewed the installed apps and when I noticed it I figured that had to be the problem.

      Comment

      • Butter04
        Junior Member
        • Mar 2022
        • 11

        #18
        I am having the same problem. I don't have any VPN software and have already disabled all firewalls. Anyone have another solution? Thanks!

        Comment


        • Morini
          Morini commented
          Editing a comment
          Could it be AV?
      • ernperkins
        Junior Member
        • Oct 2021
        • 6

        #19
        Another victim of unused VPN software. Uninstalled the software and direct mode worked. If you're having problems I'd suggest a careful review of all installed Windows programs.

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        • WmTWard
          Junior Member
          • Aug 2022
          • 10

          #20
          Just replaced my HP laptop with a new HP Spectre 16 running Windows 11. Turns out it has McAfee and something called ExpressVPN.
          Uninstalled both and things finally started working.

          Comment

          • RAB_74
            Junior Member
            • Oct 2018
            • 12

            #21
            Same here, Vpn software apparently changes a network setting or blocks something that the Skytrak wifi - connections use. I've had OpenVPN client installed for a few months and in that period network mode has not worked (haven't tried direct mode but guessing same result there). Been using usb mode but uninstalled the vpn client today and tested skytrak in network mode and it connected fine again.

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