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Right Hand Laser Out

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  • Right Hand Laser Out

    Started up the unit this morning, hit about 15 balls and the unit stopped reading completely. Tried various USB cables, unit connects but still doesn't register any shots.
    Jumped on this forum and saw a thread that someone else had this issue and the test was to put the unit in a left hand mode and waggle the club through the light and see if it goes out.

    Did that in left hand mode, light goes out with each pass of the club through the spot. Back on right hand mode, the light never goes out.

    Now I have to send it in for repair, got a RMA from Skytrak. Can't wait to hear what this is going to cost to repair out of warranty and only having hit maybe 1000's balls with it.
    Seems pretty weak for what this unit cost and the yearly fee to use it.

    How many others have had this issue ?

  • #16
    Dear Jim Cozzolino, We have received your SkyTrak Launch monitor REE22WAIN59A, and it has been determined by our technicians that the unit is in need of a RH 854 trigger laser replacement. The repair quote for your device is $99.00.

    Comment


    • #17
      Originally posted by Cozman View Post
      Dear Jim Cozzolino, We have received your SkyTrak Launch monitor REE22WAIN59A, and it has been determined by our technicians that the unit is in need of a RH 854 trigger laser replacement. The repair quote for your device is $99.00.
      So they charge me twice for the repair.
      SKU: Product Quantity Price Ext. Price
      ST-RPR-RepairChrg SKYTRAK RPR - Repair Charge 1 $52.50 $52.50
      ST-RPR-RtnShpChrg SKYTRAK RPR - Return Shipping Charge 1 $25.00 $25.00
      ST-RPR-LEVEL_I SkyTrak Repair Level One 1 $21.50 $21.50

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      • #18
        I think being without the Skytrak for a few weeks would piss me off more than the 130.00 repair cost.

        Comment


        • Cozman
          Cozman commented
          Editing a comment
          No, what pisses me off is to have issues after so little use and getting charged twice for repair costs. Level 1 and Repair charge.
          Nothing but a poke in the eye.

          No matter anymore, I'll sell the Skyjunk off when I get it back and buy the Mevo+

      • #19
        Cheaper than I expected.

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