Skytrak freezing issue

[jsailer8]

Hi all

Have a situation I haven’t been able to figure out. My skytrak works with the mobile app and also works on my PC with TGC2019 but does not work with the Skytrak software on my PC. I’m using version 4.1 and have uninstalled/reinstalled several times. Also tried going back to the version I was running last year and does not work. I am able to connect to the unit using USB, direct or network mode but as soon as I hit a ball, the software freezes and I have to force close. Also, when I’m in the range, it won’t let me select a club or change any of the settings. If I go to the task manager, Skytrak is only using 3% of my GPU at most (Nvidia GTX 1060 3Gb). Antivirus is disabled. I used my skytrak all last winter without issue. Anyone have ideas what to try?

[Morini]

That is how mine behaved when my GIP expired. But obviously not that as TGC2019 works, as does mobile app. And not an AV/VPN issue, as that wouldn't affect USB. And old version not working, ruling out update not playing nice with your hardware. Did an older version work previously? Maybe try going back to an even older version, pre the switch to unity based graphics.

[jsailer8]

Yes I used it all last winter without any issue. I deleted the older version and am not seeing how to download any version except 4.1 on the skytrak site.

[Morini]

Try here:

https://downloads.skygolf.com/Software/Skytrak/

[jsailer8]

Installed 3.4.2 today and still have the same issue. Think it’s something with my PC but it’s weird since I had no problems all of last year and TGC works fine

[Morini]

If you have a VPN or AV installed, try uninstalling them.