SkytrakTGC.exe has stopped working

[Leo Spaceman]

I was able to get things working but a very strange sequence. Was able to get password changed, log in, etc. Then went to TGC. Took a few tries to get the box to link again there but eventually got it then went to the range. I would say only maybe 1 in 10 shots would register. I almost never have mis-reads on my setup, so this was weird. Closed down TGC and went to the Skytrak range. That seemed to work fine. Hit some shots there, closed it down and went back to TGC and then TGC worked fine.

Maybe coincided with the fixes they were working on but we'll see how it goes tonight.

[GolfGuy72_2000]

Now it's happening again to me. It had been working fine since the issue was resolved last week, and now I'm getting the same error. Hoping SkyTrak can get this fully resolved so we don't continue to be locked out of using our units. Anyone else having problems tonight?

[jjude416]

This happened to me earlier this month. Had my IT guy at work do a bunch of updates and got it back up and running. As soon as I loaded SkyTrak app it made me update to new version and set a new password. Rebooted and then tried to sign in with new password and it wouldn't let me sign in. Used my old password and it let me in but tgc wouldn't work saying SkyTrak provisioning error. I tried everything and finally tried the new password a couple days later. Wouldn't let me sign in but after about 3 or 4 tries it signed me in and worked with TGC. Now it is giving me the SkyTrakTGC.exe has stopped working thing again. I'm pretty fed up with it to be honest. Pay a lot of money for this to not work.

[Sage Kokjohn]

Im having the same issue...upgraded last week and it was working fine. Tonight when i was trying to play the skytrak app would hang at the logging in screen. It connects to the box and i was able to use the skytrak driving range as a guest. When i try to open the TGC interface it crashes.

[Birdy99]

Evening: updated database last week, everything was working fine Saturday and Sunday, was at the skytrak range tonight everything was going fine then had multiple misreads closed app to try and reset and would take about 10 minutes to reconnect to get to the direct mode to access range, then tried to go to tgc2019 interface and it wouldn't allow me to connect box tried multiple times with no success, will try again tomorow hopefully issues will be resolved

[FadingFast]

Same thing happened to me last night as well. Fingers crossed that we’re back on track. I’m guessing their servers went down or something. I tried to call tech support and got a message about higher than normal call volume. That message wasn’t on there last time I called.

[jjude416]

I'm on a FB group for TGC and apparently it's happening to a LOT of ppl. Hopefully they get this resolved and put out something letting us know its fixed or what we need to do to fix the issue.

[Pete555]

YOU HAVE TO reinstall skytrack AND the TGC interface module

[ProTee United]

Posted by SkyTrak yesterday: https://support.skytrakgolf.com/kb/a...oubleshooting/

[Birdy99]

Played tonight went straight to tgc 2019 interface had no issue to connect, no misreads all good so a little confused what transpired in the lase 24 hours