TGC2019/SkyTrak not staying connected

[gators2k]

So we have been using the TGC 2019 with our SkyTrak unit. Just yesterday afternoon we started getting the issue of after clicking on "Connect Box" and it connecting, once clicking play game the SkyTrak lights would not stay green. The top 2 lights would go red. It does not look like it is staying connected.

I have gone in and deactivated and reactivated the license key, but am still having no luck.

The SkyTrak software works fine for hitting on the range, but not able to use TGC2019 software now. Like I said, this just started yesterday after using this system for a couple months.

[Pete555]

I went back to my tgc download link deep in my email from when i set up the system. Started the process and had the option to choose only the "interfaces". I chose the "beta interface" to install since it was newer than mine. It worked.

Search for: Tgcsetup.exe on your computer or email...

Dont reload the whole game!!!! Just the interface

[gators2k]

Is this a permanent fix? Is beta the best way to run this?

[ProTee United]

Posted by SkyTrak yesterday: https://support.skytrakgolf.com/kb/a...oubleshooting/

[jjude416]

I did the Beta download that SkyTrak posted. It got me back up and running finally! However mid round it said I lost connection and now I'm in offline mode. Anyone know how to get back to online mode. It tells me to do it from the main menu but I see nothing.