Skytrak 5.0 Error

[OK Shooter]

I downloaded the new 5.0 update and installed it. Now I’m getting an error message. I can no longer open Skytrak or TGC2019. Please help.

[Rafalt]

Please contact ProTee, they will fix your problem.

[ProTee United]

Contact SkyTrak support . ProTee will not be able to fix this problem.

[nbar]

you running on a PC? Presently only works on PC.

[OK Shooter]

Yes I’m on a PC with all the necessary compatibility

[OK Shooter]

I tried the update process, and received the above error message. I tried it several more times to no avail. And then I completely uninstalled sky track from the computer and I tried to start over from scratch. I received the same error messages.

[Rafalt]

I installed 5.0 software on my PC and TGC works.

[OK Shooter]

I just got off the phone with Corey at Skytrak. He was absolutely great and fixed the problem. Long story short, go into the C drive, program files folder, and delete the Skytrak folder, then reinstall version 5.0 and it fixed the issue. Thank you Corey!!!!!!

Also a helpful tip he gave me, the new version opens in fullscreen mode the first time. While in the program, If you will hold down the ALT key and hit enter it will exit full screen to show you the options at the top right to minimize or exit the program.

[SkyTrak_Jordan]

I downloaded the new 5.0 update and installed it. Now I’m getting an error message. I can no longer open Skytrak or TGC2019. Please help.

Uninstall the SkyTrak software in settings. The go to file explorer>this pc > your drive> program files > delete SkyTrak folder> reinstall 5.0 software.

[ruubsie]

I just got off the phone with Corey at Skytrak. He was absolutely great and fixed the problem. Long story short, go into the C drive, program files folder, and delete the Skytrak folder, then reinstall version 5.0 and it fixed the issue. Thank you Corey!!!!!!

Also a helpful tip he gave me, the new version opens in fullscreen mode the first time. While in the program, If you will hold down the ALT key and hit enter it will exit full screen to show you the options at the top right to minimize or exit the program.

After having the same problems as you I did all that and it started again. Only when trying to open the practice mode it shuts down every time at about 30% loading
does anybody else have this problem and how can I solve this ?