Intermittent connection to skytrak

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  • jlcowper
    Junior Member
    • Jan 2016
    • 9
    #1

    Intermittent connection to skytrak

    Well I finally got everything setup. I have and Ipad Air2 connected to a Apple TV. I got the skytrak connected directly to my router "merlot2" 5ghz and my Ipad connected to the same "merlot2" only letters in the password. When I am using skytrak in any of the playing modes ready to hit the ball the skytrak turn from all green to red, yellow, green (top to bottom) about every 15-30 seconds. When this happens the red laser doesn't display and it doesn't catch the shot. I was on the skytrak website with the chat guys and they said to reset skytrak and reinstall, which I did and same result. I also put the skytrak one foot from my router to see if it was losing the connection due to distance, still didn't work. My connection is good I stream all the time with no problems on mutiple tv's. I have read thru a lot of the posts and couldn't find one with this type of problem. I will contact tech support tomorrow to see if they can help figure this out. Please let me know if you have a fix for this one. Router is an Netgear N600 which is up to date with firmware.

    Looking forward to the 2.2 release on apple

    Thank you in advance.

    Justin
    Tags: None
    • Mazenblue
      Senior Member
      • May 2015
      • 107
      #2
      Private message SkyTrak on this forum, Seth is great and will help you out.

        Comment

        • jlcowper
          Junior Member
          • Jan 2016
          • 9
          #3
          Well I opened the system today and it seemed to work fine. Really weird.

            Comment

            • dsailer
              Member
              • Jan 2015
              • 56
              #4
              I've had this type of problem. I have a netgear N300. I have a fair amount of wifi traffic in my house and I think that's likely the problem.

              I use a macbook and iphone so I finally broke down and bought an Airport Extreme, due to arrive this week.

                Comment

                • jlcowper
                  Junior Member
                  • Jan 2016
                  • 9
                  #5
                  Ok back to the same issue today it started after support hours

                    Comment

                    • leoapd
                      Senior Member
                      • May 2015
                      • 109
                      #6
                      Not sure if this will help you, but helped me. I too tried connecting to 5ghz network and never got it to work. Switched to 2.4ghz network and connected with no issues. Coincidence? Probably.

                        Comment

                        • jlcowper
                          Junior Member
                          • Jan 2016
                          • 9
                          #7
                          I think that worked. I probably reinstalled and tried 10 different combinations with a network extender but going down to 2.4g worked. I just hit 20 shots in a row and before that I couldn't get one out. Thank u

                            Comment

                            • leoapd
                              Senior Member
                              • May 2015
                              • 109
                              #8
                              Glad it worked out

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