Skytrak TGC problems - help would be greatly appreciated

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  • ian1204
    Junior Member
    • Feb 2016
    • 12

    #1

    Skytrak TGC problems - help would be greatly appreciated

    We followed the instructions to install TGC for skytrak - the box says its connected - all courses will load - all lights are green on skytrak - red dot appears fine - so everything looks good - but it doesn't pick up any shots at all! I'm in the UK and left a message on Thursday at protee head office technical department (it went to answer phone) with my phone number but haven't had a call back. TGC looks great and I'm really looking forward to playing it - so any thoughts/ideas on how to fix it would be much appreciated. Thanks a lot Ian1204
  • Bubba22
    Sim Guru
    • Aug 2014
    • 2992

    #2
    Try switching clubs to putter and see if it registers. If all is green then you are registered and good to go. Try switching club.

    Comment

    • Brace33
      Senior Member
      • Sep 2015
      • 181

      #3
      Does the app work?
      My Courses:

      DGWCBETA1 (L)
      Shack's Window Co. Beta1 (L)
      Quarry Golf Club V2 (L)
      Metamora Fields V1 (L)
      Metamora Fields Par 3 (L)
      University Ridge V1 (L)
      Stonewall_North_gCool/B33 (L)
      Stonewall_Old_gCool/B33 (L)
      Green Hill G.C. V2(L)
      The Bear Forest CC V2 (L)
      Perkins & Friends V1 (L)
      Bellewood CC V1(L)
      Stonewall North Par 3 (L)
      Stonewall Old Par 3 (L)
      The Ranch V1 (L)
      Shenandoah BlueRed V1 (L)

      Comment

      • ian1204
        Junior Member
        • Feb 2016
        • 12

        #4
        Thanks for replies. Yes, the app works. Will try switching clubs after tea!

        Comment

        • Wyzyguy
          Advanced Member
          • Nov 2015
          • 259

          #5
          Do u have the SkyTrak app and TGC running @ the same time ?? Do u have 2 occurances of any apps open at the same time??

          Comment

          • ian1204
            Junior Member
            • Feb 2016
            • 12

            #6
            It's working! Thanks for all your help.

            Comment

            • ian1204
              Junior Member
              • Feb 2016
              • 12

              #7
              Protee support replied too within 2 hours on a Saturday evening. Impressive. Thanks Protee too.

              Comment

              • Bubba22
                Sim Guru
                • Aug 2014
                • 2992

                #8
                Awesome. Good work ProTee. What was the issue Ian?

                Comment

                • ian1204
                  Junior Member
                  • Feb 2016
                  • 12

                  #9
                  Thanks Bubba. We're not sure! We (my wife Susie and I) deleted TGC and reinstalled taking into account all the advice here and from Protee,
                  I played Amen Corner a few times last night and it was great.

                  Need to figure out what the best courses (particularly real ones) are.
                  My son Joe and I really looking forward to doing this and the online play, just in time for winter here.
                  We live not far from Royal Birkdale where the Open is next year. So will probably look for that next.

                  Thanks and All the Best
                  Ian

                  Comment

                  • Bubba22
                    Sim Guru
                    • Aug 2014
                    • 2992

                    #10
                    Here is a thread on real courses http://golfsimulatorforum.com/forum/...urse-list-v2-3
                    As well in TGC, search ProTee which will give the list of good courses made for simulator users. Welcome, have fun and join us on the tour.

                    Comment

                    • mthunt
                      Ultimate Member
                      • Aug 2014
                      • 4746

                      #11
                      Originally posted by ian1204 View Post
                      Thanks Bubba. We're not sure! We (my wife Susie and I) deleted TGC and reinstalled taking into account all the advice here and from Protee,
                      I played Amen Corner a few times last night and it was great.

                      Need to figure out what the best courses (particularly real ones) are.
                      My son Joe and I really looking forward to doing this and the online play, just in time for winter here.
                      We live not far from Royal Birkdale where the Open is next year. So will probably look for that next.

                      Thanks and All the Best
                      Ian
                      You're a matey. My best bud grew up with Birkdale in the backyard. It's a long shot but Steve and Chris Jackson. His mum still lives on the course.
                      My Courses:
                      World Par 3's by mthunt
                      Toronto GC (L) mthunt
                      Burlington G&CC by mthunt
                      Weston G&CC by mthunt
                      London Hunt Club L mthunt
                      Park CC Lidar mthunt
                      Sunningdale GC Robinson L
                      Sunningdale GC Thompson L
                      Muirfield Village (liDAR) First Ever Lidar course
                      Country Club of Castle Pines (liDAR)
                      The Sanctuary GC ProTee L
                      The National GC L mthunt
                      Mississaugua GC L mthunt
                      Shaughnessy G&CC L mthunt
                      Markland Woods CC mthunt
                      Hidden Lake Old L mthunt
                      Magna GC L mthunt
                      Barrie CC L mthunt
                      mthunt Range

                      Comment

                      • ian1204
                        Junior Member
                        • Feb 2016
                        • 12

                        #12
                        Been out at the Liverpool match. Thanks Bubba.
                        Sorry Mt don't know the Jacksons. We're about 2 miles north of Birkdale, just the other side of Southport.

                        I'm am member at a great 9 hole course, Southport Old Links:


                        Where are you guys?


                        Comment

                        • mthunt
                          Ultimate Member
                          • Aug 2014
                          • 4746

                          #13
                          I live just west of Toronto in Canada. I'm close to Glen Abby.
                          My Courses:
                          World Par 3's by mthunt
                          Toronto GC (L) mthunt
                          Burlington G&CC by mthunt
                          Weston G&CC by mthunt
                          London Hunt Club L mthunt
                          Park CC Lidar mthunt
                          Sunningdale GC Robinson L
                          Sunningdale GC Thompson L
                          Muirfield Village (liDAR) First Ever Lidar course
                          Country Club of Castle Pines (liDAR)
                          The Sanctuary GC ProTee L
                          The National GC L mthunt
                          Mississaugua GC L mthunt
                          Shaughnessy G&CC L mthunt
                          Markland Woods CC mthunt
                          Hidden Lake Old L mthunt
                          Magna GC L mthunt
                          Barrie CC L mthunt
                          mthunt Range

                          Comment

                          • Bubba22
                            Sim Guru
                            • Aug 2014
                            • 2992

                            #14
                            I'm just north of mthunt in Barrie, Ont, Canada.

                            Comment

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