D.W. Quail Golf ..... what's the deal with them?

[3on3putt]

Has anyone done business with DW Quail Golf? I ordered a ball tray from them 20 days ago. Website says the order is still awaiting fulfillment. Nobody answers when I call or ever returns my messages. Emails go unanswered. Basically they took my money and ghosted me. I know there's a global pandemic and all, but they are still in business enough to take my money and there's nothing on the website saying they are closed or anything. So I'm led to believe they are still in operation.

Anyone dealt with them before? It looks like their consumer reviews are less than stellar. I can see why.

[968Cab]

PayPal found in my favor, issued a refund...not sure they were even able to get ahold of DW Quail.

Buyer beware.