Help - lost icon to start TGC

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  • penrose
    Super Member
    • May 2016
    • 754

    #1

    Help - lost icon to start TGC

    Not sure where it went but can send one send me the link to the exe to start TGC when using skytrak? thanks.
  • ProTee United
    Manufacturer
    • Aug 2014
    • 2997

    #2
    You should really not mess around with EXE files. I recommend to use the installer and just re-install the interface (not TGC). This will install the correct files AND create the shortcuts without overwriting your license or settings.

    Comment

    • penrose
      Super Member
      • May 2016
      • 754

      #3
      OK - it has been a long time how do I start the installer?

      Comment

      • penrose
        Super Member
        • May 2016
        • 754

        #4
        just to make it clear - I lost the icon (shortcut) on my desktop

        Comment

        • ProTee United
          Manufacturer
          • Aug 2014
          • 2997

          #5
          Sent you a PM.

          Comment

          • penrose
            Super Member
            • May 2016
            • 754

            #6
            OK, ran the installer and have the interface icon back. However, my machineID is there but license is gone so is name and email. I started the other TGC icon, where you store your friends and tried to cut and past license from there but cannot.

            thanks for link

            Comment

            • ProTee United
              Manufacturer
              • Aug 2014
              • 2997

              #7
              Then it was not just the icon that was missing, but the complete program including registration details. PM me that license key from the other program.

              Comment

              • penrose
                Super Member
                • May 2016
                • 754

                #8
                I sent it. I used the skytrak software (not the most recent one) and I think it wiped everything out - not sure why it would do this, but pretty sure the icon was there before I used the skytrak software and it was there yesterday.

                sent the license.

                Comment

                • penrose
                  Super Member
                  • May 2016
                  • 754

                  #9
                  I choose No on the upgrade to the skytrak software and installed the older tgcsetup just now

                  Comment

                  • ProTee United
                    Manufacturer
                    • Aug 2014
                    • 2997

                    #10
                    Just sent PM with new key. Maybe your antivirus did not like it. Check your antivirus and/or windows defender logs.

                    Comment

                    • ProTee United
                      Manufacturer
                      • Aug 2014
                      • 2997

                      #11
                      Just noticed this: http://golfsimulatorforum.com/forum/...released/page7 post #95. Are you running Norton Antivirus? Could be related. Maybe a False Positive.

                      Comment

                      • penrose
                        Super Member
                        • May 2016
                        • 754

                        #12
                        could be - I do have it. However, I have had it running for a long time now and the update occurred on Friday and I have played since then, but it does seem to make sense. Well, have the skytrak connected and have the red laser dot...so thanks for the quick responses and correct ones.

                        Comment

                        • Duxbury2002
                          Member
                          • Aug 2020
                          • 71

                          #13
                          Hi all, I have the same issue. Lost the icon to star the sim, I only have the console. I found the setup file and run the repair, but nothing. Is there a list of actions to follow to fix this?

                          Comment

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