Vcam drivers

[Ryan5508]

Are there any recommend drivers besides the one on the protee USB for the vcam? On Windows 10 after installation and restarting the pc. It goes into a never ending bsod until I boot into safe mode and remove the drivers. It will also just say there is no camera device when I try to access it. Currently not using the USB extension cable.

[ProTee United]

This support doc describes the installation process. The driver is on the bottom of the document. However this is the same as on the USB.

http://csc.protee-united.com/entries/21114743-Installing-PointGrey-machine-vision-camera-drivers

A BSOD should never happen. Not even with other/newer Pointgrey drivers. There must be something else going on...

Here are a couple of things to look for/try:

• If you have a virus scanner running, try to disable it.
• Disconnect all other USB devices (including the sensor mat).
• Check the device manager if there are devices not working/detected/driver less.
• Force a windows update. Make sure the latest updates are installed.
• Try installing the drivers first without the camera connected to the USB.

[Ryan5508]

Tracked it back to Windows 10 net framework. Net framework 4.6 appears to not be compatible with the vcam drivers. Going to programs add/remove windows features and turning on net framework 3.6(?) fixed the problem. So now it's working and I just need to setup everything.