Top light will not stay green! Please help.

[cberglof]

I have eero and just wondering if anyone else uses it with their SkyTrak? And whether or not they've had any issues? And the laser starts blinking at 8:15 whether I swing a club or not.

[SkyTrak_Seth]

It's has to be that then. The SkyTrak doesn't know what time it is

[penrose]

where do you live? If anywhere near Louisville Kentucky - we can use my skytrak and hitting studio as a test.

[cberglof]

Not close. North Dakota.

[cberglof]

Seth, what does my network have to do with the SkyTrak when it's connected via USB? And if it's my network, how come I can get it to work with a DIRECT connection?

[SkyTrak_Seth]

I see you solved it below, but just to answer this - it doesn't have anything to do with it.

[cberglof]

UPDATE: I came home from work and hit a few balls in the garage with my son and at 8:15 or 8:16 it stopped working in the garage. I went and dug out an old cheap laptop. I switched to Mac quite a few years ago and only bought the PC in the garage specifically for TGC and SkyTrak. Mostly forgot about this laptop or I would have tried this weeks ago. Anyway, I downloaded the SkyTrak app (certain that TGC won't run on this laptop), hooked up my SkyTrak in the house to it and it worked fine. Right away. Didn't take multiple tries to connect like it sometimes does on my new PC in the garage. Light stayed green. So I took the laptop out to the garage thinking a) if it works on the laptop in the garage, it's definitely not the lighting and definitely something to do with the PC or b) if it doesn't work then it's definitely the lighting or something in or around the garage that is causing interference. So the verdict is......A....something up with the PC in the garage. Now I really need some help. Any idea what it could be? One other thing of note, on my laptop, which runs the same OS, windows 10 (ok, so it's not that old, just cheap Intel Celeron N2840, 4GB DDR3 L RAM, Intel HD Graphics, 500GB HDD), I didn't see the driver loading up on the task bar like I do on my new PC every time I turn on the SkyTrak? Any thoughts?

[cberglof]

SOLVED!!!! Long story short...it was the outlet in my garage. Not sure why. I might ask my electrician to explain it next time I see him, but that was it. Why at 8:15? That's a mystery still. Somehow it dawned on my that it worked with my laptop out there....what was different? I tried uninstalling programs that were different between the two. Then I tried updating drivers. Best I tried installing the same virus protection on both computers to see if I could recreate the problem on the laptop. I couldn't. Then I figured it out. First I brought my computer inside, it worked. So I knew it had something to do with the garage, but what? I tried them both out there?!?! Then it hit me, only thing different that I could think of was where it was plugged in. All the outlets on that side of my garage caused the same problem when my laptop was plugged into power out there. Tried a different outlet on the other side of the garage and it worked. Crazy. Thanks for everyone's help and suggestions, but it was the outlet who would have thought?

[andygg1986]

You can get an outlet tester really inexpensively at Home Depot or online. If multiple outlets have the issue, the problem is probably at your electrical panel. I would guess that the earth ground wire isn't connected on that circuit.

https://www.amazon.com/Power-Gear-3-Wire-Receptacle-50542/dp/B002LZTKIA/

[penrose]

glad it is working now - crazy. Just like my example with the UPS truck - most computer problems no matter how complex they seem at the time there is a very simple solution. Great job in finding it.

[SkyTrak_Seth]

I will say this is the most bizarre resolution to a problem I have ever encountered with SkyTrak. Kudos to you for sticking with it and figuring that out, because I know I surely could not have

[wbond]

Now, why does it start at 8:15?????? that's the crazy part.

[Lgnir]

Man, that's nuts! Glad you finally figured it out! I had a similar experience when I could not figure out why I kept losing network connection playing TGC. It was at random times and would go out for 2-3 minutes. Finally figured out it was my wife making popcorn in the microwave. For some reason, the microwave messes with my WIFI.

I now have a big sign I put on the microwave that says "DO NOT USE" whenever I am in the garage playing.

[Rob Gamache]

UPDATE on my Skytrak:
The top light did not stay green when connected to USB. But the device worked in network mode. So I went about using the unit in network mode, and charging only when the unit was off. Then a few weeks ago the unit started losing connection regularly in network mode. I have now sent the device in for testing but haven't heard anything on the devices status. The unit arrived on Tuesday, I am hoping to hear back soon.

[Mandragora]

I just hit this issue on Wednesday. I turned out, I had chrome cast streaming to a TV. . I guess this was using all of the bandwidth. Once I stopped the steaming it started working properly.