Protee support

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  • frankiepap39
    Advanced Member
    • Aug 2016
    • 260

    #1

    Protee support

    ProTee United just wanted to say a HUGE thank you to the guys there... they helped me with the setup of TGC, helped with activation and were immediate in their response times when i had questions. cant tell you guys how good they were to me... i know i would have frustrated them. I'm rubbish at computers.

    now i see why everyone always has good things to say about them.
  • keither5150
    Champion Member
    • Aug 2015
    • 1364

    #2
    Top notch service..... that is for sure.

    Comment

    • SkyTrak_Seth
      Manufacturer
      • Nov 2014
      • 1603

      #3
      Yep, they always go above and beyond!

      Comment

      • penrose
        Super Member
        • May 2016
        • 754

        #4
        They really helped me a few months back during online group play. This is another reason for first timers to go with Protee and TGC.

        Comment

        • Bubba22
          Sim Guru
          • Aug 2014
          • 2992

          #5
          Protee support is the best. Absolutely top notch!

          Comment

          • Sascha1818
            Advanced Member
            • Jul 2015
            • 380

            #6
            By far the best customer support I have ever had !!! Keep it up guys !

            Comment

            • rich
              Junior Member
              • Jun 2017
              • 27

              #7
              Originally posted by penrose View Post
              They really helped me a few months back during online group play. This is another reason for first timers to go with Protee and TGC.
              Hi my Skytrack is en route and I plan on buying TGC soon. I am confused at what role protee plays in this and I can't seem to find it on their website. I'd like to support a good vendor. Do I have to buy TGC through skygolf?

              Comment

              • penrose
                Super Member
                • May 2016
                • 754

                #8
                anyone feel free to correct me if I am wrong, but yes if you own a skytrak you purchaseTGC thru skytrack web site. I am sure TGC gets some cash out of the deal. There will be directions emailed to you on how to install TGC to work with the skytrak.

                The most difficult part for me was when you get the key from TGC / protee you might not see it all in the email I had to do a select all, paste in notedpad and then paste to the final destination.

                I think protee buys TGC from hb studios and then tweaks it to work with simulator.

                Comment

                • rich
                  Junior Member
                  • Jun 2017
                  • 27

                  #9
                  Originally posted by penrose View Post
                  anyone feel free to correct me if I am wrong, but yes if you own a skytrak you purchaseTGC thru skytrack web site. I am sure TGC gets some cash out of the deal. There will be directions emailed to you on how to install TGC to work with the skytrak.

                  The most difficult part for me was when you get the key from TGC / protee you might not see it all in the email I had to do a select all, paste in notedpad and then paste to the final destination.

                  I think protee buys TGC from hb studios and then tweaks it to work with simulator.
                  thanks for your response. so just to clarify if I buy from sky I do get access to the protee courses?

                  Comment

                  • ProTee United
                    Manufacturer
                    • Aug 2014
                    • 2997

                    #10
                    The full version TGC ships with over 130,000 courses including the ones designed for "ProTee". SkyTrak users are required to buy from Sky, because the hardware needs to be authorized. You will receive the same software as everyone else (GSA, ES16, ProTee, etc) which we use here online to play to the tour.

                    Comment

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