Skytrak not working

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  • Wills1971
    Junior Member
    • Jun 2019
    • 2
    #1

    Skytrak not working

    Hi

    I wonder if anyone can help me.

    My skytrak doesn't seem to be working anymore. It turns on normally and shows 3 green lights aswell as the laser dot. However, when I take a shot it does not register and the dot disappears. I then get a red top light with 2 greens underneath.

    Nothing seems to change. Anyone had this problem? What can I do to rectify this?

    Any help would be appreciated.
    Tags: None
    • trumb1mj
      Advanced Member
      • Jun 2017
      • 287
      #2
      I think folks will recommend flipping the handedness and seeing if it works. If it doesn't, it always seems to be the laser curtain which is a $300 repair cost.

        Comment

        • GungHoGolf
          Extreme Member
          • Oct 2015
          • 921
          #3
          It’s probably not the laser curtain problem if the top light goes to red. More likely a network problem or some glare/white in background confusing the cameras. Try all the connection modes: USB, Direct, and Network, and make sure your wifi is 2.4 and strong and steady.
          - Ron at GunghoGolf.com - we specialize in TrackMan, FlightScope, Foresight, Uneekor, SkyTrak, Garmin, Bushnell, TGC, and E6 Connect. 512-861-4151 or email hello AT gunghogolf.com.

            Comment

            • butette
              Member
              • Jun 2017
              • 43
              #4
              Did you run into plan renewal recently? I had GI plan which expired last week and decided to not renew it, thinking it will go back to the default basic free plan automatically, but when I turn on my Skytrak I had the exact issue you mentioned. Turns out I need to renew the basic free plan, which I did not think I had to do before.

                Comment

                • Wills1971
                  Junior Member
                  • Jun 2019
                  • 2
                  #5
                  Yes, I am in renewal period. Like you, I didn't realise I would have to renew it for basic plan. Will try this tonight. Thanks for your help.

                    Comment

                    • trumb1mj
                      Advanced Member
                      • Jun 2017
                      • 287
                      #6
                      Are people paying for renewals before bug fixes roll out? I would strongly recommend not paying for any of their software until you're sure that a new version is coming out. At 8 months since the last version, you're at serious risk of throwing your money into the wind.

                        Comment

                        • jut111
                          Member
                          • Aug 2016
                          • 89
                          #7
                          Originally posted by trumb1mj View Post
                          Are people paying for renewals before bug fixes roll out? I would strongly recommend not paying for any of their software until you're sure that a new version is coming out. At 8 months since the last version, you're at serious risk of throwing your money into the wind.
                          Not if you're happy with the current iteration. I know you enjoy bashing skytrak though so not surprised.

                            Comment

                            • trumb1mj
                              #7.1
                              trumb1mj commented
                              06-26-2019, 08:36 PM
                              Editing a comment
                              I wish I didn't have to bash them. I guess you find the license fee with no features or bugfixes acceptable--I don't. Companies that make money on subscription models should be held to the fire when they don't deliver...
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