Unable to Add or Delete Golf Clubs in My Bag. Random NULL clubs appearing in My Bag

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  • deepfriedadobo
    Junior Member
    • Nov 2020
    • 4

    #1

    Unable to Add or Delete Golf Clubs in My Bag. Random NULL clubs appearing in My Bag

    I'm having an issue where I am having trouble adding and deleting golf clubs in My Bag. Erroneous NULL clubs are showing up in my Bag Statistics and when I go to Manage Bag the bag is empty. I add clubs to the bag but they do not save when I close the window. It seems like there is a software bug but I cannot find anyone to help.

    Any ideas?
  • Duxbury2002
    Member
    • Aug 2020
    • 71

    #2
    I have exactly the same issue. Did you ever get an answer?

    Comment

    • SkyTrak_Seth
      Manufacturer
      • Nov 2014
      • 1603

      #3
      I just came across this post while dealing with another of the same issue. Really odd as this release has been out for 7 months and now 3 issues pop up around the same time. deepfriedadobo can you PM me your SkyTrak username?

      Comment

      • kdcdds
        Junior Member
        • Nov 2020
        • 18

        #4
        I am also having the same issue. also, you cannot scroll down the list of clubs, past the ones on the screen. i am on hold with their tech support now. i will see if i can get an issue, and post their fix here

        Comment

        • Tshaw1712
          Member
          • Mar 2021
          • 32

          #5
          I am having this issue as well. Hoping there is a fix.

          Comment

          • Malcontent
            Junior Member
            • Dec 2018
            • 10

            #6
            Similar issue here - since the 4.0 upgrade, I got a new set of irons and wanted to edit them. I can only edit/delete/add clubs somewhat randomly. I have one club I can't edit or delete. I can't add new clubs. I've been able to edit a couple of them. Typically the 'save' or 'delete' boxes are greyed out and don't do anything.

            Comment

            • Malcontent
              Junior Member
              • Dec 2018
              • 10

              #7
              Well, persistence paid off a little bit. I was finally able to delete the two clubs I could not edit. But now I have 12 clubs in my bag and am unable to add my sand/lob wedge (I can fill in the club make/model fields but the save button is greyed out). Anyone else experiencing this since the 4.0 beta release?

              Comment

              • SkyTrak_Seth
                Manufacturer
                • Nov 2014
                • 1603

                #8
                Hey all, this is actually what has been holding up v4.0. It was a very complicated issue that needed to be resolved before we could release it. We've finally got it sorted and I will post a new beta up in the coming days.

                Comment

                • Malcontent
                  Junior Member
                  • Dec 2018
                  • 10

                  #9
                  That's great to hear - thank you Seth!

                  Comment

                  • stevo23777
                    Junior Member
                    • Mar 2020
                    • 1

                    #10
                    Hi All

                    I have 4.0.2 and still have this issue, anyone else still got problems with bag management in SkyTrak?

                    Comment

                    • dvgzx2
                      Junior Member
                      • Aug 2021
                      • 1

                      #11
                      Not sure if this will help anyone. BUT....
                      I was having issues trying to replace the clubs in "my bag". I was unable to delete or change them.
                      Through much playing around with it, I discovered that in order to delete a club you first have to remove it from the bag and place it in the "add club" window.
                      From there you can edit/delete the club.

                      Comment

                      • Blitzking
                        Junior Member
                        • Oct 2022
                        • 6

                        #12
                        This is still unresolved

                        Comment

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