SkyTrak Data Sync

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  • SkyTrak_Seth
    replied
    Well, well, well...coincidentally v1.8.6 was approved and available in the App Store yesterday evening. You more than likely automatically updated

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  • johan14
    replied
    Dear All,
    Just FYI, my unit has been all the time "waiting for sync" at the top when connected on network mode. Surprisingly, maybe by mistake, last night I got "DATA SYNCED", and this is what I was doing:
    After connected in network mode (data not synced), I hit the bottom "register my device" just for playing with the app. Then I received a message saying something like the username used is not available to register the device. Sorry, I don't remember exactly the message received. So, I logged out and logged in again but this time using the registered email address instead of username...and immediately I got "DATA SYNCED". I checked today my account in skygolf360 and I confirmed that my last night data was synced.

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  • SkyTrak_Seth
    replied
    I'm not sure because it was strictly focused on database/sync stuff. Let me follow up.

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  • lterryjr
    replied
    Will the new update fix the altitude issue? Right now I am seeing no difference for 4500 feet and 500


    LT

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  • SkyTrak_Seth
    replied
    Thanks everyone! We've actually identified the problem and the new update is waiting for Apple to approve!

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  • vitman
    replied
    Originally posted by TripAces View Post

    Can you please be more specific about sync now working?
    Are all your prior unsynced sessions now synced or only new Network Mode sessions? Are any prior Direct Mode sessions now synced, or only prior Network Mode sessions? Can you now conduct a Direct Mode session and get it to sync after?
    No prior sessions synced. But now uploading new session data to skygolf360. I have only been using ST in network mode. I will have to try a direct mode session and see what happens.

    Leave a comment:


  • johan14
    replied
    Dear SkyTrak,

    1) Yes, before 1/1/2015
    2) iPad Air 2
    3) Latest iOS
    4) Yes, home router/network
    5) Stuck on "Waiting to Sync". iPad connected to internet (home network) before open the ST app.

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  • johan14
    replied
    Originally posted by SkyTrak View Post
    For those of you unable to sync, can you please let me know asap:

    1) Did you have your unit before 1/1/2015
    2) Device Type (iPad Air, etc)
    3) iOS version (8.1, etc)
    4) Are you on your home router/network?
    5) Are you always just stuck on "Waiting to Sync" at the top? (just FYI, to sync you need to be signed into the app and connected to the internet, then just sit on the app dashboard. Unit doesn't even need to be on)

    1) Yes, before 1/1/2015
    2) iPad Air 2
    3) Latest iOS
    4) Yes, home router/network
    5) Stuck on "Waiting to Sync". iPad connected to internet (home network) before open the ST app.

    Leave a comment:


  • TripAces
    replied
    Originally posted by vitman View Post

    Well I'll be...
    Sync started working last night. First time in 4 months. Didn't change a thing. Happy to have it work but a bit spooked out that it started working after I posted here.
    Can you please be more specific about sync now working?
    Are all your prior unsynced sessions now synced or only new Network Mode sessions? Are any prior Direct Mode sessions now synced, or only prior Network Mode sessions? Can you now conduct a Direct Mode session and get it to sync after?

    Leave a comment:


  • SkyTrak_Seth
    replied
    For those of you unable to sync, can you please let me know asap:

    1) Did you have your unit before 1/1/2015
    2) Device Type (iPad Air, etc)
    3) iOS version (8.1, etc)
    4) Are you on your home router/network?
    5) Are you always just stuck on "Waiting to Sync" at the top? (just FYI, to sync you need to be signed into the app and connected to the internet, then just sit on the app dashboard. Unit doesn't even need to be on)

    Leave a comment:


  • vitman
    replied
    Originally posted by vitman View Post
    1. No sync after 12/31
    2. Both direct and network mode (only recently have I been able to connect to the network
    3. Custom
    4. No
    Well I'll be...
    Sync started working last night. First time in 4 months. Didn't change a thing. Happy to have it work but a bit spooked out that it started working after I posted here.

    Leave a comment:


  • TripAces
    replied
    The "No Syncing Anonymous Club!" will begin a 12 Step Recovery Program hosted by SkyGolf360, just as soon as they can find all our missing data! ;-)

    Sorry. I just couldn't help myself. Got to keep our sense of humor in these trying times...
    Last edited by TripAces; 04-22-2015, 12:56 AM.

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  • vitman
    replied
    1. No sync after 12/31
    2. Both direct and network mode (only recently have I been able to connect to the network
    3. Custom
    4. No

    Leave a comment:


  • TripAces
    replied
    1. Never been able to sync, ever. Also lost all successfully saved app Session History upon upgrade to 1.7
    2. Direct mode only now, and an initial Network Mode session during setup at home, where I can't hit balls
    3. Custom Username, which is the same one as the one I have always used, as far as I know
    4. Yes, Club SG/Sky360 account prior to SkyTrak, from both SGX SkyCaddie and a SkyPro

    Have also uninstalled and reinstalled the app twice over the last two weeks, and cleared the app cache, all to no avail. Still no syncing. Also cannot create Network Mode session using the iPhone 6+ Hotspot, which would really help!

    Also, please re-enable the ability to delete shots from within the app, which was supposedly only temporarily removed to fix the syncing issues, but has never been restored over the last 4 months.

    Please also lock the header labels on the Session History so when more than 12 shots exist, they don't scroll off the screen, when you are looking for the averages, and can take more useful screenshots.
    Last edited by TripAces; 04-18-2015, 10:33 PM.

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  • HTTR
    replied
    1. Not at all, only data I have is from one day in February

    2. I am currently using Network mode, use to use Direct mode

    3. Custom username

    4. No

    Leave a comment:

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