I'll assume your connected in network mode as obviously internet connectivity is required to sync. When you ran the app for the first time did you create an account with different credentials to the account you created on the Skytrak site when you purchased the Skytak? I did this and I read others have too and I couldn't ever sync apart from the 1st session on day 1. The fix for me was to uninstall the app then reinstall and enter the credentials I used when I purchased the Skytrak. After that, synced straight away. Good luck.
The only other issue I've seen is a high % of unregistered shots, initially I thought it was lighting but thats been ruled out as it uses infrared. I'm now thinking its related to my mat - I removed the mat and hit shots and they were all picked up, put the mat back and again missed shots. My mat was cheap and I raised it with several layers of compressed foamboard to give some forgiveness - I suspect theres some small movement of the mat during the swing and thats enough to interfere with the ball as viewed by the cameras. I've ordered a new mat.
The only other issue I've seen is a high % of unregistered shots, initially I thought it was lighting but thats been ruled out as it uses infrared. I'm now thinking its related to my mat - I removed the mat and hit shots and they were all picked up, put the mat back and again missed shots. My mat was cheap and I raised it with several layers of compressed foamboard to give some forgiveness - I suspect theres some small movement of the mat during the swing and thats enough to interfere with the ball as viewed by the cameras. I've ordered a new mat.
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