SkyTrak and WGT

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  • shivabirdi
    Junior Member
    • Aug 2015
    • 18

    #166
    Resolution: Called skytrak and apparently they had t added my game improvement package to the account on their end.
    Re-downloaded loaded the TGC app. Reconnected and now I do have access to the single challenge. So excited! This is awesome!!! Definitely agree with all the comments around aiming. The aim and side spin seemed much more realistic on the skytrak app than on WGT. My setup is hitting into a net return along the same path each time and looking at the iPad afterwards. I will try to adjust aim on the iPad each time to see if that helps.

    Now can't wait for full course play!!

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    • goodmatt78
      Advanced Member
      • Sep 2015
      • 279

      #167
      Same here...I tried logging out and back in...No help.

      Comment

      • goodmatt78
        Advanced Member
        • Sep 2015
        • 279

        #168
        What number did you call?

        Comment


        • shivabirdi
          shivabirdi commented
          Editing a comment
          Sorry don't have the number anymore but I did the same thing as TorchRedRob. Used the chat box on the website and the rep gave me the number. Ask online on the chat box and they were very helpful
      • TorchRedRob
        Advanced Member
        • Nov 2014
        • 337

        #169
        Originally posted by goodmatt78 View Post
        What number did you call?
        Fwiw, I just used online chat. Put in my serial number, and "skytrak subscription not properly linked to device" in the "reason" field. Never even had to type anything in the chat window- the guy just fixed it within a minute based on the reason.

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        • SkyTrak_Seth
          Manufacturer
          • Nov 2014
          • 1603

          #170
          Hey guys. Our power is out due to the storm so I am typing this in a dark office on my phone, so forgive any mistakes.

          This is not due to any changes on our end. WGT has pushed their backend changes in preparation for the full release. Apparently this change didn't play nice with their SkyTrak beta, so we are currently seeing what we can do to accommodate you in the meantime.

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          • liturbo
            Member
            • Aug 2015
            • 64

            #171
            Well the good news is that they are trying to get the full release completed. I for one hope it is very soon. I enjoy the WGT challenges and can't wait for full stroke play. Seth, any idea when the full release will be ready?

            Comment

            • Vincent_Vega
              Super Member
              • Nov 2014
              • 750

              #172
              Originally posted by Zeroes View Post
              Did you need to jailbreak the iphone 6s plus ? im about to order 1 as i was happy with the performance of skytrak + wgt on the ipad air 2 which has a processor faster than a laptop (3 sec delay ) but just researched the 6s plus and its running the a9x chip which is faster than air2
              You don't have to jailbreak the iPhone any more. The app is available in the App Store.

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              • Zeroes
                Junior Member
                • Aug 2015
                • 19

                #173
                Today im only able to log in and play the first challenge (Kiawah island) . Everything else comes up with the cant join tournamemt error. Anyone else getting this ?

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                • Zeroes
                  Junior Member
                  • Aug 2015
                  • 19

                  #174
                  deleted (answered on page 11)

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                  • dsailer
                    Member
                    • Jan 2015
                    • 56

                    #175
                    I've been having the same problem with the "Error Code 1063" on WGT. I used chat support, they "fixed" my game improvement package account setup. It still didn't work, so I chatted again and was told to send an email to an address that is failing/bouncing back. Chatted again and was given another email to send to, which I did. That was about 1:30pm EST and I haven't heard anything back. So I'm DOA with WGT.

                    Comment

                    • hks8888
                      Senior Member
                      • Oct 2014
                      • 190

                      #176
                      I had the same error for a while and I just was able to play Kiawah challenge and St. Andrew challenge again. It was resolved while I did trials and errors, so I can't say this is the absolute solution, but give it a try to the following:
                      First, in WTG app, go to Profile > Option and turn off 'Skytrak'. Then go back to Main and start playing a course online. (You will get the course downloaded and see some advertisements.). You don't actually need to play online. Then, go back to Profile>Options and turn Skytrak back on and go to main and choose a course and its challenge.
                      Hope this helps.

                      Comment

                      • HarryG
                        Offline
                        • Sep 2015
                        • 74

                        #177
                        Nice one hks888! I'm back in and playing again. Thanks.

                        Comment

                        • liturbo
                          Member
                          • Aug 2015
                          • 64

                          #178
                          Originally posted by hks8888 View Post
                          I had the same error for a while and I just was able to play Kiawah challenge and St. Andrew challenge again. It was resolved while I did trials and errors, so I can't say this is the absolute solution, but give it a try to the following:
                          First, in WTG app, go to Profile > Option and turn off 'Skytrak'. Then go back to Main and start playing a course online. (You will get the course downloaded and see some advertisements.). You don't actually need to play online. Then, go back to Profile>Options and turn Skytrak back on and go to main and choose a course and its challenge.
                          Hope this helps.
                          I just tried hks8888's suggested solution/procedure and it worked for me--Thanks hks.
                          I can now play the Kiawah Island challenge but none of the others. Better than nothing. Again, I hope this means that WGT is ready to release full access to their courses for the $99 a year subscription (assuming you already have the GI package) which in my opinion is a good deal.

                          Comment

                          • shivabirdi
                            Junior Member
                            • Aug 2015
                            • 18

                            #179
                            Originally posted by hks8888 View Post
                            I had the same error for a while and I just was able to play Kiawah challenge and St. Andrew challenge again. It was resolved while I did trials and errors, so I can't say this is the absolute solution, but give it a try to the following:
                            First, in WTG app, go to Profile > Option and turn off 'Skytrak'. Then go back to Main and start playing a course online. (You will get the course downloaded and see some advertisements.). You don't actually need to play online. Then, go back to Profile>Options and turn Skytrak back on and go to main and choose a course and its challenge.
                            Hope this helps.
                            Thanks. Worked great and now I have St. Andrews and Kiawah. Awesome! Can't wait for course play.

                            On a separate note, is anyone else having a pretty difficult time with the aiming? I know his was discussed on the thread before but I have tried al kinda of adjustments and there is no consistentcy. The Kiawah challenge is def easier and prob due to the wind. I'm hitting them well on he skytrak app but the direction is different on the the WGT. What tricks have worked to improve the aim?

                            Comment

                            • HarryG
                              Offline
                              • Sep 2015
                              • 74

                              #180
                              Not sure what your issue is with aiming shivabirdi but in order to make fine adjustments to my aim I switch to greenside view as then I can be more precise.

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