I am writing this post to share a highly frustrating experience with my SkyTrak+ and to see if others have faced the same pattern of battery failure and corporate response. I purchased my SkyTrak+ directly from the official SkyTrak store in December 2024. By May 2026, less than a year and a half into ownership, the unit began failing. Despite being continuously plugged into a high-output power block and cord while playing, the battery completely fails to hold a charge.
As soon as the battery level drops below 80%—which happens rapidly after just 60 to 80 shots—the unit completely powers down and stops reading shots entirely. It has rendered a premium piece of launch monitor technology completely unusable.
After contacting SkyTrak support, a technician advised me to send the unit in for a battery replacement. However, I was quoted an astronomical $300 to $570 repair fee, which is on top of a $150 diagnostic fee.
Paying up to $720 total to fix a basic battery failure on a unit that is barely 18 months old is egregious. What makes this worse is that a quick search across simulator forums and user reviews reveals that this exact battery drain and shutdown issue is a known, widespread defect with the SkyTrak+ hardware.
Charging customers premium repair rates to fix a known, systemic component failure feels incredibly unfair and deceptive. Has anyone else successfully had SkyTrak escalate and cover this issue under an out-of-warranty courtesy repair, or am I stuck with a very expensive paperweight unless I pay half the cost of a new unit?
As soon as the battery level drops below 80%—which happens rapidly after just 60 to 80 shots—the unit completely powers down and stops reading shots entirely. It has rendered a premium piece of launch monitor technology completely unusable.
After contacting SkyTrak support, a technician advised me to send the unit in for a battery replacement. However, I was quoted an astronomical $300 to $570 repair fee, which is on top of a $150 diagnostic fee.
Paying up to $720 total to fix a basic battery failure on a unit that is barely 18 months old is egregious. What makes this worse is that a quick search across simulator forums and user reviews reveals that this exact battery drain and shutdown issue is a known, widespread defect with the SkyTrak+ hardware.
Charging customers premium repair rates to fix a known, systemic component failure feels incredibly unfair and deceptive. Has anyone else successfully had SkyTrak escalate and cover this issue under an out-of-warranty courtesy repair, or am I stuck with a very expensive paperweight unless I pay half the cost of a new unit?
Comment