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  • Skytrak - TGC short chip spin issues

    ProTee United and SkyTrak_Seth - Just noticed something tonight on short chip shots using TGC. Not sure what the exact yardage point it starts doing this from, but it seems to be in the ballpark of 15 yards (or maybe less or more) and closer that I continually get exactly 1000 rpm backspin on the shot no matter what club i use or how hard i hit it. Ive switched between putting and normal mode, tried even adjusting shot type (which i know doesnt make a difference). Im up to date on all firmware, software and versions of everything. It did this same thing whether I was on wifi or usb.

    Posted a video here showing me hitting the same chip 3 or 4 times and getting exactly 1000 spin every time (dont think im that consistent haha). And did this same test probably another 50 times or so on other holes at similar distances and in the fringe, light or heavy rough. This continued to occur even after factory resetting the skytrak and reinstalling the app and TGC interface.

    Never really checked this issue that close until now. While im pretty sure from this distance 1000 backspin is relatively close to what it should be spin wise...... why is it exactly 1000 everytime? That doesnt seem like it should happen.

    I would like to add that I do get great back spin numbers from lets say 20+ yards out and they are very accurate in the 3000 to 5000 area. So no issues with the skytrak reading there.

    Also noticed when I get to this close to the green it wouldnt read the shot at all if I took a full swing with the wedge, almost like it locked me it hitting some sort of chip or pitch (and tried this is normal and putting modes). So wondering if all this is just a limitation of the skytrak and it was programmed to put a base 1000rpm for these really short shots to make sure it would read every time? If so i understand because TGC does seem to read short chips better than the other skytrak sim options weve seen. If not, what do you think may be the issue im having?

    Anyone else notice this? If you havent looked before just take a peak at the spin numbers next time you think the ball may have rolled a little too far of your next short chip and see what the backspin number is, would be curious to see if others have this too. If so, it would be a clever way to make sure chips read, where it gives a base backspin (which is about average for a decently struck shot of that distance) and just accounted for the ball speed after that to determine how far it goes. Just want to figure out why it happens. Thanks


    PS: I did go into the skytrak app after seeing this and hit some 7 to 10 yard chips and they were all close to 1000rpm but were never exactly, it varied from 800 to 1200+ area as I would think it would based on how I hit it, so dont think my skytrak is messed up there.

  • #31
    I just saw this last night. I think i've probably been getting used to this effect and playing accordingly all along. What is the new feature going to actually do? Will it read the correct spin value. Is there going to be issues now of it being able to read soft chips?

    FWIW, it happened on chips from 10, 11 and 12 yards out. All were the 1k spin with all other values zero'd out.

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    • #32
      Originally posted by Psw757 View Post
      In addition to the short chip issues I'm experiencing as well I am also having problems with tgc picking up my full 60 degree shots? This is a 80-85 yard shot for me. Yesterday playing tournament I hit the same shot 10 times with no luck then pulled out my 54 and hot it 15 yards past green but shot registered.

      It works on skytrak range but not when using tgc.

      Anyone else have this happen?
      Connect to you PC via Wifi instead of USB if you aren't already and you shouldn't have anymor problems. If the top light isn't turning red after contact then I'm not sure what to tell you. That means it's just not picking the ball up as it passes the cameras. That would be out of the norm for a full shot of that type. All lights staying green normally means your Skytrak isn't properly level with your hitting surface. But you say it works on the range so I don't know. If the laser is disappearing but shot doesn't register, again connect through wifi instead.

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      • #33
        Have you tried moving the ball position around with your 60 wedge? It may be that you need it slightly forward of the red dot. The 54 probably launching lower and must be getting captured within the window.
        Originally posted by Psw757 View Post
        In addition to the short chip issues I'm experiencing as well I am also having problems with tgc picking up my full 60 degree shots? This is a 80-85 yard shot for me. Yesterday playing tournament I hit the same shot 10 times with no luck then pulled out my 54 and hot it 15 yards past green but shot registered.

        It works on skytrak range but not when using tgc.

        Anyone else have this happen?

        Comment


        • #34
          Originally posted by Vincent_Vega View Post

          Connect to you PC via Wifi instead of USB if you aren't already and you shouldn't have anymor problems. If the top light isn't turning red after contact then I'm not sure what to tell you. That means it's just not picking the ball up as it passes the cameras. That would be out of the norm for a full shot of that type. All lights staying green normally means your Skytrak isn't properly level with your hitting surface. But you say it works on the range so I don't know. If the laser is disappearing but shot doesn't register, again connect through wifi instead.
          I have been using the usb connection so far. The wifi is better I take it, seems odd?

          I was also under the impression that 3 green lights is armed but if the top is red and bottom two are green it is out of level. I am getting a combination of lights staying green and also the bottom turning red after the swing but nothing registered.

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          • #35
            Originally posted by Psw757 View Post

            I have been using the usb connection so far. The wifi is better I take it, seems odd?

            I was also under the impression that 3 green lights is armed but if the top is red and bottom two are green it is out of level. I am getting a combination of lights staying green and also the bottom turning red after the swing but nothing registered.
            Yes, use wifi, trust me. Nobody knows why, but it just works. I've now played almost 100 straight holes in TGC without a single no read. The proper light sequence after making contact should be top light - red with the bottom two - green. This means that the ball was picked up and the unit is processing the shot. I've never heard of the bottom light turning red after a shot, not sure what to make of that. If the lights all stay green and the laser disappears, that means you're hitting the ball either too high or too low for the unit to see it. Wifi won't help this issue, only unit height or ball position relative to the laser will fix that. Some people launch a LW much higher than others, therefore you might have to move the ball slightly in front of the laser, etc.

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            • #36
              Originally posted by Vincent_Vega View Post

              Yes, use wifi, trust me. Nobody knows why, but it just works. I've now played almost 100 straight holes in TGC without a single no read. The proper light sequence after making contact should be top light - red with the bottom two - green. This means that the ball was picked up and the unit is processing the shot. I've never heard of the bottom light turning red after a shot, not sure what to make of that. If the lights all stay green and the laser disappears, that means you're hitting the ball either too high or too low for the unit to see it. Wifi won't help this issue, only unit height or ball position relative to the laser will fix that. Some people launch a LW much higher than others, therefore you might have to move the ball slightly in front of the laser, etc.
              Yea I definitely agree 100 percent using the wifi instead of ubs, I'm probably near a similar amount of holes without a misread as Vincent is right now. Very weird, but it works for some reason

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              • #37
                Dumb question here but if using a laptop connected to wifi, are you saying to connect the Skytrak to wifi as well?

                I tried that before and it wouldn't let me launch the tgc program because the Skytrak was connected via wifi via laptop and there was no network connection for the tgc.

                What am I missing here?

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                • #38
                  Use an ethernet cable for the laptop.

                  Comment


                  • #39
                    Originally posted by SkyTrak View Post
                    Use an ethernet cable for the laptop.
                    My setup is in the garage so really not an option and is the reason why I selected to use a laptop.

                    I was able to get it to read on a couple full lob shots today but haven't really narrowed it down as to why. Could be ball position.... I have to play around with this a little more.

                    As for the low spin on chips, I have experienced this quite a bit as well however when playing the Augusta par 3 course today I had a couple of pitches and chips that actually registered 7-10k backspin. These shots hit checked up and spun back as you would expect.

                    This was the first time I have really seen this on tgc. Most hit and roll out excessively.

                    Comment


                    • #40
                      Originally posted by Psw757 View Post
                      Dumb question here but if using a laptop connected to wifi, are you saying to connect the Skytrak to wifi as well?

                      I tried that before and it wouldn't let me launch the tgc program because the Skytrak was connected via wifi via laptop and there was no network connection for the tgc.

                      What am I missing here?
                      Do you have the Skytrak app open at the same time as TGC/Skytrak interface? Make sure to close Skytrak app first. In my basement, I have everything connected via Wifi, my PC isn't hardwired through ethernet. Go in to the Skytrak app and connect the Skytrak in network mode to your Wifi. Then close out and Connect Box in the Skytrak interface for TGC. This should be all you have to do and only one time.

                      Comment


                      • #41
                        Originally posted by Vincent_Vega View Post

                        Do you have the Skytrak app open at the same time as TGC/Skytrak interface? Make sure to close Skytrak app first. In my basement, I have everything connected via Wifi, my PC isn't hardwired through ethernet. Go in to the Skytrak app and connect the Skytrak in network mode to your Wifi. Then close out and Connect Box in the Skytrak interface for TGC. This should be all you have to do and only one time.
                        I will give this a try tomorrow and report back, thanks

                        Comment


                        • #42
                          I'm playing my first round ever today and I have this problem too. I noticed it only happens after I get a notification that the skytrak has switched to putting mode. If I don't get that message then the spin is correct. I'm not sure why it is switching to putting mode when I'm off the green and I don't have my putter selected. Is there a way to switch out of putting mode?


                          Sent from my iPhone using Tapatalk

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                          • Shardak
                            Shardak commented
                            Editing a comment
                            Thats good info. I wonder if just choosing a different club or shot type would kick it out of putting mode.

                        • #43
                          How are you getting notified that it's in putting mode?
                          Originally posted by BamaGambler View Post
                          I'm playing my first round ever today and I have this problem too. I noticed it only happens after I get a notification that the skytrak has switched to putting mode. If I don't get that message then the spin is correct. I'm not sure why it is switching to putting mode when I'm off the green and I don't have my putter selected. Is there a way to switch out of putting mode?


                          Sent from my iPhone using Tapatalk

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                          • Shardak
                            Shardak commented
                            Editing a comment
                            I think this is a windwos 10 feature. I turned it off after the first day because it got annoying. There is an option in Notication Center to "Show app notifications". If this is turned on, TGC will send you a notice every time it switches mode.

                        • #44
                          A little notification badge pops up on the lower right hand side of my screen. It pops up again on the next tee when it switches back to normal mode.


                          Sent from my iPhone using Tapatalk

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                          • #45
                            I've never noticed this, I'll have to pay attention next time I play. Can you change it back for short chips?
                            Originally posted by BamaGambler View Post
                            A little notification badge pops up on the lower right hand side of my screen. It pops up again on the next tee when it switches back to normal mode.


                            Sent from my iPhone using Tapatalk

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