Is anyone happy with their Full Swing Simulator?

[dinospumoni]

Tiger also has a 150 yard practice facility in his backyard that is nicer than what most country clubs have and doesn't work for a living. I doubt he's really putting in a whole lot of reps on his indoor simulator unless he is messing around with his kids or something.

[Mob]

What ever happened with your situation? Did the company help resolve your issues?

[mtduffer]

I have never had an issue with full swing support, that part of my experience has always been spectacular. I just recently had them recalibrate and the metrics and quality of the data is improving pretty drastically. A year ago, there was a huge draw bias on my system, and with updates over the last 12 months, that has really gone away... I am now definitely confident in the data and the tracking.

I'm still baffled about the altitude situation, they built it for courses, but not for the range. I have no idea who would make a decision like that, first it is backwards, but second if you build the feature, just make it available... It's just math.

I really like the new short game area and target areas for practice... I am spending less time in e6 and more time in full swing each month.

I did finally get someone to contact me and resolve my license issue. He was extremely helpful and answered all my questions.

[crnkovcm]

I have yet to get a tech to contact me after calling their tech support line, which is just a customer support person taking my contact info and forwarding it to a "technician". I am not hopeful that i will get any response.
I will probably be left to try to locate the calibration utility software that allows a live look into the camera view myself. I already cracked the password for the "OTS" system, that I thought would give me the access I needed to the camera, since it was password protected, but it did not.
So far, it seems they are big on selling these exquisite, expensive systems, but not so big on post sale support. Granted I inherited the system, but would be willing to spend some $ in tech support services, if it existed.

I have never had an issue with full swing support, that part of my experience has always been spectacular. I just recently had them recalibrate and the metrics and quality of the data is improving pretty drastically. A year ago, there was a huge draw bias on my system, and with updates over the last 12 months, that has really gone away... I am now definitely confident in the data and the tracking.

I'm still baffled about the altitude situation, they built it for courses, but not for the range. I have no idea who would make a decision like that, first it is backwards, but second if you build the feature, just make it available... It's just math.

I really like the new short game area and target areas for practice... I am spending less time in e6 and more time in full swing each month.

[mtduffer]

Having finally calibrated my SwingTrack (now Full Swing) system, I can now comment on this thread with some confidence. I do not have the Full Swing simulator software, only E6 1.6, so I cannot comment on those issues.
However, The club capture camera is money, and is pretty eye opening, as illustrates just how poor my swing is. LOL! I am happy with the simulator, so far, and enjoy playing the courses and practice options offered by E6.

[golfyn]

My Honest opinion on full swing is its great when it works. Which is the troubling part.

There was a windows update that made the system useless. I helped a friend called tech support and they blamed me and that I shouldn't do software updates.

Months later they released a patch to fix this. Also the photo-diode arrays seem to always break. So in certain areas it doesn't detect the ball.

Gets really frustrating for the price my Friend payed.

[Dmiranda]

I’m a new FSG owner. I’ve got a few complaints but I’ve read complaints about every system. To answer someone question. We spent a lot of money on FSG thinking we were getting a great product but more importantly it’s like hitting the easy button. They build the sim for you. Yes, you can save money by building it out yourself but if you have no experience in building out a golf sim it’s nice to have a company come in and do it all for you. The enclosure, the screen, the hitting mats, projector and computer are included and I wanted to make sure it worked and was designed to maximize my space. I don’t have a lot of the problems Wimbledon had so I guess things got fixed. I don’t like that there no sound integration with the FSG courses and some other probs. It is accurate and the instant ball flight are great selling points for FSG and why I was willing to pay a premium. I’m not that impressed with the graphics. There are a lot of very happy FSG owners as I hear from them in the FullSwing Facebook group.

[mtduffer]

I have yet to get a tech to contact me after calling their tech support line, which is just a customer support person taking my contact info and forwarding it to a "technician". I am not hopeful that i will get any response.
I will probably be left to try to locate the calibration utility software that allows a live look into the camera view myself. I already cracked the password for the "OTS" system, that I thought would give me the access I needed to the camera, since it was password protected, but it did not.
So far, it seems they are big on selling these exquisite, expensive systems, but not so big on post sale support. Granted I inherited the system, but would be willing to spend some $ in tech support services, if it existed.

[dwomble]

NoMorePencils

I can’t really help you out on your Full Swing system. Despite having over $90K invested, it has never really worked for me.

While sympathetic to your problems with FS, I am certainly not surprised.

[NoMorePencils]

Hi dwomble, my friend just purchased the Full Swing "Used" and it's not detecting low shots.
Any idea what I need to look into to correct this situation?
I plan on checking sensors and wire connections, but not that familiar with these Sims.
I'm not even sure if this Sim has an alignment option?
Likewise, we can not obtain any tech support from Full Swing after he paid them to preform the install.

[mwilsonau]

Hi dwomble,

Sorry to hear about your issues. I am envious of you man cave.

In regards to the full swing and since you now have a GCquad to check metrics.

How accurate are

Ball speed
Launch angle
Spin ( is it 50rps out or 1000 rpms out on average?)

Many thanks,
Michael

[Deuce]

AboutGolf isn't too bad and they cater to the wealthy who want to pay someone to take care of it for them. Full Swing relies on the Tiger factor but can't imagine anyone would pay for it if they did 5 basic minutes of research.

[dwomble]

I have a laundry list of issues regarding my FullSwing system. (Noted above as I am the OP on this topic thread)

I was promised over a year ago that these issues would be addressed by the end of Q1/2021.

When that didn't happen, I purchased a GCQuad system and currently use it inside the FS setup. A couple of weeks ago an acquaintance called me for a reference on the FS system. I told him that he could come try mine out and I called FS Support to make sure I had the most current version installed.

My number one issue is the inability to adjust altitude. My buddy came over and we fired up the FS system and went to the range and there is still no setting to adjust the altitude. All yardages are at sea level.

My buddy told this story to his FS sales rep and was told that you can adjust yardages on courses but not on the range. To be honest, I didn't check out the balance of my bitch list as without a usable driving range the rest isn't that important to me and I am happy with my GCQuad.

[DS12]

True, seeing that Tiger uses a Full Swing simulator in his house probably sold a fair amount of these

[andygg1986]

I think you are underestimating the number of people out there with lots of money who don't bother to do a lot of research beyond seeing an ad with a PGA pro saying they use FS or using an About Golf at a store when they demo'd a club.