Is anyone happy with their Full Swing Simulator?

[dwomble]

I bought the system directly from Full Swing. A copy of my invoice is attached. Phillip James was my salesman, but he has gone dark on me since October. He was a Chatty Kathy before the purchase, but now he is a black hole. The FS Support team actually hasn't been bad and they are aware of all of the issues, but they just don't have any solutions. Their standard response is, "We will see if we can get these issues added to the product roadmap". They act like I am asking for enhancements when in reality, the issues I have are bugs not enhancements.


I signed up for this forum hoping to find some other FSG users that are either just as frustrated as I am or to learn if there are people out there that could help get what I thought I was paying for when I bought the system.

[Dax]

Yes but he is pretty specific in terms of his complaints.

[Brettster]

That’s a good question? Why would you put up with that after paying $90k? Sounds like a smear job to me, you have only one post here too?

So you are saying you put up with all that and never once asked Full Swing for help, or returned the unit? I don’t believe that - so why don’t you try explaining yourself, otherwise your post should be removed as it’s fake bullsh*t, meant to do one thing - smear the Full Swing name and/or raise the perceived value of other launch monitors by making another one look bad!

[GungHoGolf]

All I can say is... WOW. Sorry to hear that. I have no experience with FullSwing but that doesn't sound good at all. Did you deal direct with the company, or with a reseller?

[dwomble]

I am very disappointed with my Full Swing Simulator and just wondering if I am the only one out there? Would love to hear from someone that likes their FSG setup.

I paid over $90K for the FSG Sim and a Swing Catalyst setup this summer and it has just been one big let down. They provided me with an old version of the E6 software from TruGolf, but it is a version of E6 that was released in 2007 and is pretty limited and no longer supported (enhanced). What they touted as their new Simulator software Full Swing Golf (FSG) is not much more than a Beta version.

FSG Issues:

• No ability to set the elevation on the driving range
• Doesn't appear that elevation is factored in to any of the course configurations
• Golf Ball is shown as square instead of round (think the old Pong Game)
• No pin shown when you set your range target to a green, so your hitting to a target that is the size of a green with no finer target than that
• No integration with the Swing Catalyst, even though they sold me both systems
• Trees, Rocks, Sand is not factored into the sim, so you can hit your ball right thru a tree or a rock and you can putt out of the sand if you wish