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Tee shots not registering and 2 other issues/questions

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  • Tee shots not registering and 2 other issues/questions

    Hi everyone. I have ProTee and play on TGC, a very recent installation. I'm hoping someone can help with with the last few issues I've had (finally got putting fixed which I wrote up the fix for an hour or so ago in case it helps anyone else) --

    1) About 40-60% of the time my tee shots with a driver are not registering as a shot, but I have zero issues off the sensormat with no tee. Now, of course, the obvious target is that my VCam is not lined up properly and the ball is teed above the Red square. But, that's not the case. I've changed the driver tee offset for the Vcam from 5 up to 12 to try to fix it, but it has't helped. I do not at all tee the ball abnormally high, if anything I'm lower than the average person. Here's the additionally interesting part -- typically not reading occurs only with a very good swing. If I slow down my swing to 60% of normal speed, or hit a crappy shot, those all will register. Just not the pure nice swings. The "Max swing speed to detect" is set at 159 mph, and I am usually 120-130, so no issues there. I even tried changing the max setting to like 200 and it didn't matter. (Why the heck is there a max swing speed setting anyway?). Even with not playing a round on TGC, but just looking at the settings from ProTee and swinging, it is not registering my good tee shots (just looking at the screen on ProTee that measures speeds, etc). I'm baffled, and of course it sucks that it won't read my great swings but does read any crappy ones.

    2) About 5% of the time I will hit a nice 3 wood or long iron (no tee) and it will have the ball shoot super high, like on a 60 or 70 degree angle, going up like a rocket and then coming down with the same shape - like the ramp on a half-pipe. One time (with no wind) it literally had my shot making a shape like a breast cancer ribbon, out, up, backwards, then forward again and down. Again, it's only 5 or 10% of the time and they're good shots. Maybe the Vcam read my club head as the ball? Any way to stop that from happening?

    3) this last one is not really ProTee software, it's TGC, but I figured I'd include it in the same post. A number of times when I go in the water I'm not given the much more favorable option of dropping keeping where the ball last crossed the margin of the hazard between my drop and the hole (standard yellow stake rule), instead it's just stroke and distance. I understand where something is all carry of course, but for example yesterday I was 150 out on #1 at the Old Course which has a tiny stream in front of the green, and went into the stream. Instead of being able to drop just behind the stream 20 yards from the hole, it automatically put me back at my original spot 150 years away, now lying 3. Is there a setting wrong or something on TGC I need to change?

    Thanks in advance for any help on any of the questions!


  • #2
    Quick answer:

    1. Make sure when you tee up the ball, the tee does not bend over and the ball covering the sensors just in front.
    2. Vcam picks up the club. Test 3w shots in the cam preview window.
    3. Depends on the how the water has been configured. Lateral or ..

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    • #3
      1. It's straight up and down, not crooked.
      2. Just hit an 8 iron about 200 feet in the air, landing 9 yards in front of me. The ballpath results were a lower case greek lambda, going out, up to the sky, then backwards (with the wind turned off) then a few paces in front of me.
      3. Whether or not it is marked lateral, you can of course always drop keeping the point where you last crossed the margin of the hazard between your drop and the hole, it's not out of bounds.

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      • #4
        I had the same issue with driver . The problem is that when you tee the ball up, it can sometimes cast a shadow on a sensor. Make sure the ball is not casting a shadow

        on the looping shot, I’m sure the sensor is picking up your club head at the top of your swing ... you can try tilting your 2nd light or possibly turning it off and only using the light above your hitting mat

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        • #5
          Thanks Gene. The part with the drive I'm having trouble understand the cause-effect of is that only my good swings don't register - if I slow the swingspeed down to 60% or hit a crappy shot it generally always registers. Maybe it's karma : )

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