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I just got my new Skytrak yesterday as I'm planning on building a sim at home. I set it up today to make sure everything is ok with the unit in case it needs returned. I have been testing the unit for the past hour, chipping off carpet in the spare room. I'm shocked to discover that the unit is only picking up about 3 of every 20 strikes. I have tried both my samsung galaxy s8 and pc. I have tried both direct and network connection. I am using a new ball.
Are there any fixes in the pipeline for this as £1850 is a lot of money, if not, I will be returning asap as the device in its current state doesn't seem to function properly.
edit:
I have now setup some fabric so i can strike the ball a little harder and the skytrak is picking up most of the shots now.
So does the skytrak not register little delicate chips eg edge of green etc. I have tried different ball positions with no success.
Also how does putting work, is there a separate mode for this as virtually no putts were registering for me.
One more thing. I only received my skytrak yesterday and I'm supposed to have a 30 day trial period but in the app it says I have only 15 days left. I'm worried now somebody might have previously returned this unit.
Are there any fixes in the pipeline for this as £1850 is a lot of money, if not, I will be returning asap as the device in its current state doesn't seem to function properly.
edit:
I have now setup some fabric so i can strike the ball a little harder and the skytrak is picking up most of the shots now.
So does the skytrak not register little delicate chips eg edge of green etc. I have tried different ball positions with no success.
Also how does putting work, is there a separate mode for this as virtually no putts were registering for me.
One more thing. I only received my skytrak yesterday and I'm supposed to have a 30 day trial period but in the app it says I have only 15 days left. I'm worried now somebody might have previously returned this unit.
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