SkyTrak Launch Monitor

[Boggie Golfer]

I this is indeed true how do you explain those who have "received" their tracking numbers?
Is Apple truly holding them hostage or are they blaming Apple now. Last week it was the instruction manual, now Apple, next week UPS for the Christmas rush????
There are many Apps out there and I am sure the certification process isn't all that difficult! This is becoming a drama........
Maybe we should start canceling orders to make a point.

[Jel]

Having developed for iOS Apples approval process is pretty quick these days, usually 4-7 days sometimes faster if its just an update. What I don't understand/like is that we have been told different things, from the units are shipped, app update delay, etc. If they could just be honest and straight forward and post it on their website (it still says expected shipping by the 15th of Nov) then we would understand and wait. All the BS is whats pissing me off.

[Spudly]

Dear Mr Sullivan

I wanted to follow up on the call you made this morning about your order for SkyTrak. We apologize for any confusion caused today. I believe you may have had some contact from our partner company and their developer Mr Seth Frack. He is away this week so I am sorry I am not able to follow up directly with him on this communication.

Here is the current situation. We are waiting the final approval of the SkyTrak app VS1.6 from Apple. We expect that approval imminently however without the app approval your Skytrak will not work correctly. With IOS8 launch nearly every app developer has had to resubmit there apps and that has caused much delay in the approval process.

Your order is ready and waiting to be shipped and as soon as we get notification from Apple we will ship it to you overnight.

I am leaving the office this afternoon but you may reach me via email if I can be of any further assistance

Best regards

Jacqui Surman
SVP International Sales & Marketing
Direct Tel: (001) 601 326 6773

Literally, mine will be here on Wednesday, hope I can use it!

[Boggie Golfer]

Spudly, are you associated with Skytrak and gets special treatment?
If yours work on Wednesday then there isn't anything wrong with the apps and Jacqui isn't coming clean.
Interesting twist to the drama

[Bubba22]

Complete confusion!!!!!

[Boggie Golfer]

Complete confusion!!!!!

Right at the highest level down to the totem pole!!!

[Sullyberger]

I am going to cancel and going with The GC2. Too many excuses.

[zip]

Confusion, lying, clusterf***ery. From a company that launched its website with fake testimonials? No way!

You all knew these guys were playing fast and loose with the facts when you ordered. You knew what you were signing up for.

[Boggie Golfer]

Don't disagree. Those Lies and excuses will hurt them big time. No matter how good their unit is, the lying customer service and support is going to haunt them forever.

[Boggie Golfer]

1.5 is already on iTunes. 1.6 is just to fix some bugs I think. I might sell my SkyTrak.

Hey Zmax, I am still in the market for an anchor. Is your heavier than those sold in Walmart :-)

[Spudly]

Spudly, are you associated with Skytrak and gets special treatment?
If yours work on Wednesday then there isn't anything wrong with the apps and Jacqui isn't coming clean.
Interesting twist to the drama

No association, just dug a little deeper than most a few months back (January at the PGA merchandise show) and found a contact. Sqeaky wheel gets the grease I guess. I have tracked my unit and it is on schedule. I will post pictures and video once its setup.

[Spudly]

I am going to cancel and going with The GC2. Too many excuses.

I want to try this thing out first and see if it has potential, it is still a fraction of the GC2 cost wise, but it has to work. Hopefully I can get mine working this Wednesday night and come back here with some video and feedback for everyone.

[Sonax]

Have had my Golf Achiever for a couple of days now, 40 courses, driving range. Works perfect, love it!

[wee988]

So...I think it might be time for Seth or the skytrak people watching this forum to comment again about what currently is happening. This is all such a tease. For anyone going to GC2 now instead I say kudos. The setup for GC2 is definitely better and known but the price difference is....significant to say the least. Money no object and GC2 would already be in my basement.

Hey Seth, is there anyway to give those of us who have given you $1500 for a promise a way to have an email or phone number to talk to someone. I think we deserve better treatment than people just casually surfing the net don't you? Im still being patient with this but wow they're blowing this.

[Boggie Golfer]

Have had my Golf Achiever for a couple of days now, 40 courses, driving range. Works perfect, love it!

sonax is yours a GA-X or GA-II?