Originally posted by Golfdogg214
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SkyTrak v3.4.1 Official Release
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Can i ask, is there any reason to upgrade, before this version has been running for a while, if i do not have fast ballspeed and only using the basic feature?
everything is working great as it is and i do not want change anything that ain’t broken.
cheers!
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I didn't read through all the post to see if this came up or not, sorry if it has. I upgraded to the newest revision that was posted in here.
But here is the message I just got when logging into TGC. I don't know where to start ProTEE SDK at?
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So far the update has been good - better reads for me and more accurate distances compared to reality (I only ever use the range) - BUT - after about a half-hour of use it just stops working. The green lights are on and the red laser dot is there - but no tracking on swings. Not sure what the deal is. Basically the machine has seen enough. Possibly telling me to quit wasting my time. I'm trying to not read too much into this...
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I actually ran into this yesterday also. I finally ran the update, used the range for 20-30 minutes, then started a game on TGC2019. Everything was working pretty well until 3 or 4 holes in, the Skytrak just stopped reading everything. Long and short, I started switching clubs and went from regular to putting a few times and kept waving my club thru the IR curtains and it eventually started working again... with zero problems afterward.
The only theories I could come up with were maybe it's just a bug? Or maybe since I just performed the update, the background database and/or data history import caused a hiccup with processing? Since I didn't encounter anymore errors or mis-reads, I figure it was just a hiccup.
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Have you both checked the Power Management settings in Device Manager for both your SkyTrak unit (listed as Rapsodo) and the USB Root hubs?
Give that a look and make sure they're unchecked. Otherwise Windows likes to suspend the connection.
(Edit: This is of course if you're plugged in via USB. If not, you're probably looking at network, or network adapter issues. Could still be power related.)
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There isn't anything in this release that would affect how the SkyTrak reads in TGC, so hiccup would be my guess too
Davidmcc did yours stop working in the ST app or TGC? Any recurrences since?
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Try power-cycling the Skytrak without quitting the sim software (TGC19).
When my skytrak stops reading while in WGT or TGC19, without closing the sim software, I power cycle the Skytrak and after 1/2 a minute or so they sync up again. If in WGT, the sim software automatically re-syncs with the Skytrak. If in TGC19 I open the TGC interface (typically minimized to the hidden icon tray on the lower right side of the screen) and hit reconnect to Skytrak. After that I can resume the golf round in the Sim software.
Hope it helps.
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Is anyone still using the skypro with the skytrak? Mine wont transfer the swing speed anymore since the update. Still shows connected and everything just wondering if anyone else has had the issue or knows of any tricks. I know the skypro isn't being supported anymore but was hoping they would keep it in play. Thanks
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my update installation froze and a box popped up saying Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.061030 Modify Setup - gives me 3 options -> repair, uninstall, or close. any idea what i should do?
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There was a 'bug' where you could still use Practice with no membership. We fixed that, but it doesn't mean you need to buy a GIP. You simply need to go to the website and get the free Basic membership. I know the messaging in the app says 'you must have a premium membership, and that's a mistake. Will get that fixed with proper messaging.
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SkyTrak_Seth I have been using E6Connect consistently for 3 weeks and all of the sudden I am getting a message saying that I need to get SkyTrak to authorize my device to use. This started happening right around when I did the software upgrade. I have payed for the package that allows me to us the 3rd party simulator software and have no clue why out of the blue it quit working. I contacted customer support and have been told that ST doesn’t work with the E6 connect demo on iOS. This is bothersome because it worked for weeks. Attached are pictures of the messages that I am getting. Any help would be greatly appreciated.
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