TGC2019 with Trackman 4

[Diesel]

I received my licence key and I cannot seem to get TGC2019 to register shots with my trackman 4. It says I am offline and I need to reestablish connection but it wont let me. Anyone have any suggestions.

[LEO MODE]

How are you turning on Trackman to work with TGC right now?

[Diesel]

it seems like it wont connect. I lose connection through the trackman software

[LEO MODE]

Don't you have to set up the .ini file and put that onto Trackman folder?

[jmark]

Does TM customer support not assist with this?

[ProTee United]

The solution:

In Windows file explorer copy the following to open the simulator folder:

C:\ProgramData\ProTee United\TGC Simulator\TGCSim_Data

Here you will find the following folders:

GAME
GAME1
GAME19

Rename GAME to GAMELAUNCHER
Rename GAME19 to GAME

Next try again.

Trackman looks for the game in GAME, but this is not the GAME, only a launcher. GAME1 contains TGC1 and GAME19 has TGC2019.
After the folder renaming Trackman will find TGC2019 in the GAME folder.

[penrose]

this is interesting to know.

[Tbraden32]

Just got my 2019 today....was having same issue as OP. Did what ProTee said and fixed!!! Yes!!! Thanks ProTee!!

[LEO MODE]

So can you guys see the game under TPS's MORE option?

[Tbraden32]

So can you guys see the game under TPS's MORE option?

Yes- it shows up under “More” tab just like before. I didn’t have to open TGC or anything.

[LEO MODE]

Gotcha thanks.

[jmark]

Is TGC2019 fully compatible with TM4?

[Tbraden32]

Is TGC2019 fully compatible with TM4?

Just played 9 holes tonight on it with TM4.

[jmark]

Well that’s interesting. Thank you.

[crystallake]

I am unable to get TGC2019 to display in TPS. I have tried the solution that ProTee recommended above. Anyone else run into this issue? The only 3 things I see in
"more" is Events, My Trackman and University.

My log from trackman looks like this:

2019-04-15 13:44:54.4045|1|INFO|TrackMan.Gui.CS.Modules.Simul ator.TheGolfClub.ProTeeClient|Looking for The Golf Club installation|
2019-04-15 13:44:54.4115|1|INFO|TrackMan.Gui.CS.Modules.Simul ator.TheGolfClub.ProTeeClient|One or more registry entries was not found|

Any thoughts?

[LEO MODE]

I'm having the same issue as well.

[Gawlfa]

Did either of you (LEO MODE or crystallake) get this to work? My buddy is experiencing the same issue and has been waiting patiently for Protee to call him back...

[Tbraden32]

I just downloaded the TM4 update, TGC2019 now not working like before. Tried the folder change and they are not the same now. Any suggestions?

[clubchampx9]

I had the same problem, I had to roll back to 6.3 of TPS I could not get it to work with 6.4 and I’m still waiting for a solution from ProTee. Trackman said they are removing the icon for TGC from the More screen in future updates. Frustrating that ProTee and Trackman hasn’t offered a solution to this

[ProTee United]

We do not have any control over TPS, so we will not be able to offer a solution. Hopefully Trackman will be offering an alternative way to startup TGC. In the mean time use TPS 6.3.

[Tbraden32]

I had the same problem, I had to roll back to 6.3 of TPS I could not get it to work with 6.4 and I’m still waiting for a solution from ProTee. Trackman said they are removing the icon for TGC from the More screen in future updates. Frustrating that ProTee and Trackman hasn’t offered a solution to this

I rolled back to 6.3 and works fine. But that will eliminate some good new features once I upgrade my software package.


Hopefully Trackman will issue an update- I was on with support and have not heard back from them yet.